Hospitality

Whether a large national chain or an individual hotel, we keep your systems running.

We provide comprehensive support for hotels and hotel chains. Hospitality companies engage Computer Service Partners to support their backoffice management systems, as well as the network infrastructure they provide their hotel guests.

Industry Specific Expertise:

Technology Assessments

• Design, implementation & support of IT solutions
• Independent analysis of current environment
• Retrofits to add Internet technology to rooms

Security Assessments & Remediation

• Economical and comprehensive security assessments and problem remediation
• IP video security systems
• Intrusion monitoring
• Enterprise virus detection

Email Security & Anti-spam Services

• Ideal solution for email virus protection and spam filtering

Cisco IP Telephony Solutions

• Recommended for new hotel construction
• Allows voice, data, and video to be transmitted over a single network infrastructure

Wireless Technology

• Wireless networking
• Wireless security solutions
• Certified Cisco wireless integrator

Cisco’s Building Broadband Service Manager

• Controls Internet access
• Supports mobile user connections
• Collects connection fees
• Displays user-specific content (such as advertising)
• Reports on system use

Remote Monitoring & Management

• Maximizes uptime with proactive response to outages
• Detects security intrusions

Network Integration & Support

• Information technology consulting services
• Network design, hardware, and implementation
• Network analysis and performance tuning
• Remote network monitoring and management
• Secure remote access to client data
• Preventive maintenance services
• Microsoft, Novell, Cisco, and Linux specialists
• Cisco-certified security & wireless specialists

Backoffice Systems

• Statewide deployment and support of Microsoft, Novell, or Linux-based networks
• Experience providing common access to backoffice accounting systems
• Secure remote access to backoffice systems via Citrix and/or VPN configurations

High Speed Internet Access (HSIA)

Authorized Dealer for Cisco Hotel Connect — A turnkey solution designed to give hotel guests high-bandwidth Internet connections in their rooms, meeting facilities with internet and video conferencing capabilities, and the ability to access a variety of guest services.

Hotel Connect includes: 

• Wireless
• Structured Category 5 Wiring
• Long-Range Ethernet (LRE) — ideal for older hotels because network access can be provided using existing telephone wiring

Hardware Maintenance & Desktop Support

• Manufacturer-certified engineers
• On-site maintenance for equipment
• 7x24 statewide support from our staff
• 7x24 nationwide support through Ingram Micro Service Network