Managed Services

Ensures Optimum Network Performance

Proactively monitoring and managing your network infrastructure is an increasingly complex task — with new technologies and new risks continually evolving. At Computer Service Partners, we utilize highly trained, experienced, and certified engineers to ensure your network is secure and running at its optimum performance level. Our Network Operation Center (NOC) houses the tools and technology to enable us to remotely monitor, manage and support your systems up to a 24x7 basis. Our Help Desk offers our Managed Services real-time engineering expertise for answering questions, and remote problem remediation.

CSP’s Managed Services, provided through the NOC, Help Desk, and traditional on-site support services are designed to be purchased based upon your level of need and your budget. This multi-layered approach provides both the correct level of service and protection as well as the most cost-effective solution.

We understand that you want superior services while at the same time controlling the total cost of ownership of your IT resources. Let Computer Service Partners keep your systems available, protected, and up-to-date by eliminating problems, often before they actually occur.

We believe that remote network management (Managed Services) is best used to augment traditional IT management methods. When used as a part of your comprehensive approach to network management, it offers several unique benefits:

• Proactive and continuous monitoring of your infrastructure components including servers, switches, routers, firewalls, security appliances, and desktops
• Early notification of infrastructure problems or issues before they require more expensive remediation and repair
• Enhanced security through near real-time notification of security breaches or denial of service attacks
• 24x7 system monitoring
• Minimized downtime by utilizing behind-the-scene tools to provide upgrades, patches, and remediation prior to reaching a failing point
• Monthly utilization and performance reporting to provide better decision making support
• Quarterly Business Reviews to assist your organization with proactively managing its IT investments
• Access to a “Virtual Chief Information Officer” to help your organization develop a strategic IT plan and/or effectively execute that plan
• Predictable operational expense through fixed, monthly cost