Hospitality

Computer Service Partners provides comprehensive support for hotels, and hotel chains. Hospitality companies engage CSP to support their backoffice management systems, as well as the network infrastructure they provide their hotel guests.

We provide:

• Network Support for Backoffice Systems
  
  • Statewide deployment and support of Microsoft, Novell, or Linux-based networks
  • Experience providing common access to backoffice accounting systems and hotel management software provided by national chains
  • Secure remote access to backoffice systems via Citrix and/or VPN configurations
  
  
• Network Infrastructures for Hotels:
  
  • Authorized Dealer for Cisco Hotel Connect -- a turnkey solution designed to give hotel guests high-bandwidth Internet connections in their rooms, meeting facilities with internet and video conferencing capabilities, and the ability to access a variety of guest services. Hotel Connect can pay for itself in as little as six months through revenue from network access services. Hotel Connect includes:
    
    • wireless
    • structured category 5 wiring
    • long-range ethernet (LRE) -- ideal for older hotels because network access can be provided using existing telephone wiring
  • Cisco's Building Broadband Service Manager (BBSM)
    
    • controls Internet access
    • supports mobile user connections
    • collects connection fees
    • displays user-specific content (including advertising)
    • reports on system use
  
  
• Security Assessment & Remediation
  
  • Wireless networks, and the sharing of network infrastructure by both guests and hotel management, make hotels prime targets for security breaches
  • Video Security Solutions
  
  
• Hardware Maintenance
  
  • Manufacturer-certified engineers
  • 7x24 statewide support available from CSP technicians
  • 7x24 nationwide support through our partnership with National Service Network
  
  
• IP Telephony
  
  • Recommended for new hotel construction. Allows voice, data, and video to be transmitted over a single network infrastructure.
  • Authorized dealer of Cisco AVVID solution
  
  
• Remote Monitoring and Management
  
  • Lowers overall network support costs
  • Maximizes uptime
  • Proactively responds to outages
  • Detects security intrusions
  • Often allows remote network service, saving you the cost of an on-site engineer