1310 Nowell Road
Raleigh, NC 27607
On March 2, 2020, CSP, Inc. will turn 25! It is an honor to celebrate this great achievement with our incredible team, our long-term clients, and our community. As we reflect on our quarter century, it is the relationships we have cultivated that make us most proud.
On March 2, 2020, CSP, Inc. will turn 25! It is an honor to celebrate this great achievement with our incredible team, our long-term clients, and our community. As we reflect on our quarter century, it is the relationships we have cultivated that make us most proud. While the technology has changed dramatically, we have remained true to our goal of delivering an impeccable customer service experience and helping local businesses achieve technical excellence. As we look ahead, we are confident this family-centric approach will continue to propel us to even greater heights.
In 1995, after a successful career at Memorex Telex, Bill Riddick saw an opportunity to provide technology support to local businesses. He struck out on his own, and purchased a 2 person company that would become Computer Service Partners, Inc. Initially, the company provided hardware maintenance to relics from the past: mainframes, IBM I-Series, printers, and Novell networks.
With a steadfast belief in a premier customer service experience and competent technology know-how, CSP quickly grew. From new buildings with more space (four along the way), to acquisitions (two), to accolades (5-time winner of Triangle Business Journal’s Fast 50 for the fastest growing local firms), it’s been an illustrious journey.
Beyond the awards, however, it’s all about the people. We’re most proud of the more than 100 people who have been employed by CSP, and the more than 600+ clients. A tribute to our success is the long-timers: we have a lot of team members and clients who have been with us for 20+ years. These partnerships are immeasurable and bring us so much joy.
A lot has changed in 25 years. To take you back, here are some cultural, political, and social events of 1995:
On a technical front, most people were still dialing into their AOL Account… “You’ve Got Mail!”
We are proud that we’ve managed to keep up with the changes and continue to adapt. Also, in 1995, companies like Kodak and Sears were part of the DOW Jones Industrial Average. This is a great reminder that it is paramount for companies to continually re-invent themselves. It’s this healthy paranoia, coupled with a great foundation, that makes us extremely bullish on the future.
While the technology may change, our core principles will stay the same. We will continue to embrace values of treating people well, doing the right thing, and looking to build trusting partnerships. This foundation is critical.
However, we’re also excited to continue to adapt to the ever changing realities of new technology. We’re shifting more resources into critical areas of growth such as IT security and the cloud. We’re excited to provide solutions that are secure, but also more agile, user friendly, and productive. This next phase of technology is all about accessibility, security, collaboration, and ease of use. We are investing to help you along the journey.
In conclusion, thank you. Thanks to our awesome employees. Thanks to our incredible partners (both clients and vendors). Thanks to our community. We’re humbled and honored to be surrounded by so many great people, people who through CSP, we now call “friend.”
Cheers to 25 great years and 25 more!
Always at your service to provide the highest level of quality support to our customers.
Anthony Firth Client Engineer
“I’m passionate about building and fostering relationships, and finding solutions for success.”
Michael Koenig Client Account Manager
“I help clients stabilize and grow their IT infrastructure so they can focus on growing their core business.”
Josh Wilshire Systems Engineer Team Lead
“I strive to provide the highest level of quality service to our customers.”
Tommy Williams Sr. Hardware Engineer
“I’m driven by the steadfast belief that technology must serve as a business enabler. This mantra has driven 21
Years of successful partnerships.”
Stephen Riddick VP Sales & Marketing
“CSP doesn’t succeed unless your company succeeds.”
Stephen Allen Inventory Manager
“Through my intuition and genuine concern to help others I have built long-lasting relationships with our customers, co-workers and business partners.”
Scott Forbes VP Support Services
“Every day, I work with clients to help plan the future of their businesses.”
Michael Bowman vCIO
“Your IT problems become our IT solutions.”
Mark McLemore Project Engineer
“Managing internal and external operations to ensure that CSP provides quality and reliable customer service .”
Margie Figueroa Business Manager
“Providing quality internal and externals financial support to our customers and accounting support to CSP.”
Katie Steiglitz Accounting Administrator
“Some call me the CEO. I call myself the Cheerleader for an awesome team!”
William B. Riddick Founder & CEO
“CSP is here to assist you with your IT needs.”
Beth Wylie Inside Sales Manager
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Raleigh IT Support Company and IT Services Provider | CSP Inc.
1310 Nowell Rd,
Raleigh, NC 27607
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