Our team is the most important factor behind our twenty years of success. We have been fortunate to build and cultivate a large staff that embodies the mantra “innovative expertise with a personal touch.” Our engineers are always striving for the latest technical certification, yet they never forget how paramount personal connection is in a service-based industry. Whether striving to learn, or simply going the extra step for a customer, we believe in giving back to our community and are proud of the common drive our entire team shares.
Our CSP family is the driving force of our business, and our greatest strength. Here are a few ways the CSP team differs from our competitors:
Large & Diverse Engineering Force: CSP has approximately 40 employees – the majority of whom are talented, certified engineers with diverse technical backgrounds. Our team is comprised of world-class specialists who maintain certifications with a plethora of value-added vendors, including Cisco, Citrix, IBM, Lenovo, Microsoft, and VMware. Our broad array of experts can handle the most difficult technical challenges. We provide our clients with wide ranges of expertise that typically span well beyond their own in-house IT staff.
Personal Touch: As your IT Partner, we are committed to treating our clients with professionalism, courtesy, respect, and a friendly attitude. We listen carefully, speak clearly, and provide our customers with all the facts. It is our responsibility to help clients evaluate options, and not just propose a single approach. We charge fair and reasonable prices. We honor our commitments. Although our state has grown tremendously in the last 21 years, we still consider North Carolina to be a tight-knit community. We want to leave a valuable impression for years to come. Providing a “personal touch” is paramount in this quest.
Engaged Executive Team: We believe that every member of the CSP family plays an integral role in providing premier solutions and support for our clients. As a result, our CSP executive team has a simple mantra: provide everyone at CSP with the tools they need to successfully perform their jobs. To ensure all client needs are being met, our executive team is personally engaged with each client. Our goal is to ensure that CSP remains your optimal IT partner.
Make sure your IT does what you think is best: Reach out to the CSP team and tell us what you want from today’s technology by calling (919) 424--2000 or sending an email to firstname.lastname@example.org.
Meet the Management Team
William B. Riddick President and CEO
A 40-year computer industry veteran, Mr. Riddick received a B.S. degree in Computer Science from NC State University and a MBA from the University of North Carolina at Chapel Hill. Before purchasing CSP in 1995, he spent 19 years at Memorex Telex in various technical, marketing, sales, and management roles.
“Outside my career focus, I enjoy all the tremendous gifts God has blessed us with. I treasure my family, friends, and business associates. I am an avid follower of college sports, especially the NC State Wolfpack. I am also an avid follower of the Carolina Hurricanes and Panthers. I greatly enjoy outdoor activities such as biking, golf, and fishing on the NC Outer Banks. I enjoy our many fine restaurants, and eastern NC barbeque. In short, I love living in North Carolina….”
Stephen Riddick Vice-President of Sales and Marketing
Prior to joining CSP, Stephen honed his technical acumen at Cisco Systems. During his six years with Cisco, he achieved the #1 ranking in Cisco’s highly selective and world-renown Associate Sales Representative program. As a sales representative in Atlanta, Stephen earned the #1 or #2 quota achievement rank on his sales team every year. Stephen is a graduate of Duke University’s Fuqua School of Business, and earned a B.A. in Economics and History at Wake Forest University. He is also a graduate of the Ravenscroft School in Raleigh.
“I ride the coattails of CSP’s high-performing team – a team that is the catalyst behind CSP’s growth. In my free time, I enjoy fishing, skiing, golfing, spending time with family, and following my beloved Demon Deacons and Atlanta Braves.”
Michael Bowman Virtual Chief Information Officer
Michael has been guiding and supporting CSP customers for over ten years. Prior to CSP, Michael held various senior management roles with award-winning IT technology companies, building technical support, sales, and marketing teams. Michael received his B.S. degree in Electrical Engineering from NC State University.
“CSP is built on its people . . . highly skilled and friendly folks that genuinely enjoy working with CSP’s customers. Outside of CSP, I enjoy working with a local “fine arts” organization, spending time with family and friends, and working on the latest project in my never-ending list of home improvement ideas!”
Margie Figueroa Business Manager
Margie began her journey with CSP as the Administrative Assistant. While working full time, Margie worked her way through school at night graduating with Summa Cum Laude honors at North Carolina Wesleyan College with a BS in Accounting. Now in her 12th year at CSP, Margie has worked as the Administrative Assistant, Accounting Administrator, and is now the Business Manager. You could say Margie grew up in the CSP family just as she grew up in North Carolina – born and raised.
“I am truly blessed to have such a great work and home family. In my free time I enjoy spending time with my family. I am lucky to have most of my family live close by. My husband and I love coaching, practicing and watching our kids play sports on their teams. We are also big Tarheel and NY Yankees fans. Every fall my husband and I play on a coed softball team in attempts to relive the glory days. I love animals, gardening, and being outdoors.”
Scott Forbes Vice-President of Support Services
With over 30 years of customer service and computer technology experience, Scott joined CSP in 1997. His outstanding leadership and management skills have been a great benefit to our customers and staff. Prior to joining CSP, Scott worked with ITT Corp. for three years and Tekton, Inc. for 12 years.
“The main ingredient of stardom is the rest of the team. I enjoy weekends at the beach, golf, surf fishing, and the special times with my family and friends.”
Enabling customers to find the best IT solutions for their business while providing quality customer service.
Natalie Shadeck Client Account Manager
Always at your service to provide the highest level of quality support to our customers.
Anthony Firth Client Engineer
We treat all of our clients like family, so expect nothing but the best.
Tony DiCarlo Systems Engineer
Driven by excellent IT solutions and outstanding customer support.
Anthony Monteverde Systems Engineer
“I’m passionate about building and fostering relationships, and finding solutions for success.”
Michael Koenig Client Account Manager
“Enabling IT to become an effective and valuable partner by delivering premier customer service and quality IT solutions achieving business goals.”
Jake Parrott Business Development Manager
“Serving the client through IT solutions is my passion. A happy client is a happy me.”
Jason RichardsonClient Engineer
“Striving to provide friendly and quality service to our customers”
Ted Rorabaugh Client Engineer
“I help clients stabilize and grow their IT infrastructure so they can focus on growing their core business.”
Josh Wilshire Systems Engineer Team Lead
“Providing courteous, quality IT service for our customers.”
Rich Yoest Rapid Response Team Supervisor
“Striving to be your trusted adviser and IT teammate in accomplishing all your business goals”
Brandan Bishop Client Account Manager
“I strive to provide the highest level of quality service to our customers.”
Tommy Williams Sr. Hardware Engineer
“I’m driven by the steadfast belief that technology must serve as a business enabler. This mantra has driven 21
Years of successful partnerships.”
Stephen Riddick VP Sales & Marketing
“CSP doesn’t succeed unless your company succeeds.”
Stephen Allen Inventory Manager
“Through my intuition and genuine concern to help others I have built long-lasting relationships with our customers, co-workers and business partners.”
Scott Forbes VP Support Services
“Every day, I work with clients to help plan the future of their businesses.”
Michael Bowman vCIO
“Your IT problems become our IT solutions.”
Mark McLemore Project Engineer
“Managing internal and external operations to ensure that CSP provides quality and reliable customer service .”
Margie Figueroa Business Manager
“Helping customers get the most out of their IT Infrastructure.”
Marc Gillet Project Engineer
“Providing quality internal and externals financial support to our customers and accounting support to CSP.”
Katie Steiglitz Accounting Administrator
“Your satisfaction is our #1 priority.”
Heather Moore Project Manager
“Making technologies efficiently work to increase productivity.”
Darryl Richards Client Engineer
“Some call me the CEO. I call myself the Cheerleader for an awesome team!”
William B. Riddick Founder & CEO
“CSP is here to assist you with your IT needs.”
Beth Wylie Inside Sales Manager
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