The explosive growth of smart phones and tablets and the shifting definition of the workplace have changed the way employees and clients communicate.
Collaboration technologies enable and support an “anytime, anywhere, any device” business model.
At the core of collaboration or unified communications resides IP telephony over a secured VoIP network. Extending the data network to support voice and\or video allows organizations to control costs while providing a platform to deliver business-enhancing applications that increase productivity. Discover how by contacting the CSP team at (919) 424--2000 or email@example.com.
What is a Collaboration Solution?
Most organizations no longer communicate solely by phone and e-mail. To maximize efficiency and productivity, and reduce costs, organizations must move beyond this outdated approach. Instead, a holistic, unified, and collaborative approach is needed. Specifically, a collaboration suite of products includes the following:
IP Telephony Phone System
Enterprise-Based Instant Messaging and Chat
E-Mail and Voicemail Integration
Why Should You Invest in a Collaboration Portfolio?
Your workforce can only be as efficient as the tools you provide them with. Consider how much time is lost by playing phone tag. Or, the amount of time spent traveling to meet in person. The features of a collaboration suite allow your staff to maximize the use of their time.
Work any time, from any device, anywhere! Historically, your staff was constrained to his or her desk in order to be productive. Now, your staff can do business from anywhere. Instead of simply using their cell phone, your staff can have access to their office phone, voicemail, chat, and video from wherever they are located. Web conferencing services are also available. The productivity gains are almost limitless.
Notwithstanding these gains in efficiency and productivity, an IP Telephony solution can often pay for itself with reduced carrier costs. Older phone systems utilize expensive PRI circuits or POTS lines. Often, the potential cost savings of the carrier costs will be more than a lease payment on a new IP telephony solution. And, the operational benefits will be tremendous!
Make sure your IT does what you think is best: Reach out to the CSP team and tell us what you want from today’s technology by calling (919) 424--2000 or sending an email to firstname.lastname@example.org.
Enabling customers to find the best IT solutions for their business while providing quality customer service.
Natalie Shadeck Client Account Manager
Always at your service to provide the highest level of quality support to our customers.
Anthony Firth Client Engineer
We treat all of our clients like family, so expect nothing but the best.
Tony DiCarlo Systems Engineer
Driven by excellent IT solutions and outstanding customer support.
Anthony Monteverde Systems Engineer
“I’m passionate about building and fostering relationships, and finding solutions for success.”
Michael Koenig Client Account Manager
“Enabling IT to become an effective and valuable partner by delivering premier customer service and quality IT solutions achieving business goals.”
Jake Parrott Business Development Manager
“Serving the client through IT solutions is my passion. A happy client is a happy me.”
Jason RichardsonClient Engineer
“Striving to provide friendly and quality service to our customers”
Ted Rorabaugh Client Engineer
“I help clients stabilize and grow their IT infrastructure so they can focus on growing their core business.”
Josh Wilshire Systems Engineer Team Lead
“Providing courteous, quality IT service for our customers.”
Rich Yoest Rapid Response Team Supervisor
“Striving to be your trusted adviser and IT teammate in accomplishing all your business goals”
Brandan Bishop Client Account Manager
“I strive to provide the highest level of quality service to our customers.”
Tommy Williams Sr. Hardware Engineer
“I’m driven by the steadfast belief that technology must serve as a business enabler. This mantra has driven 21
Years of successful partnerships.”
Stephen Riddick VP Sales & Marketing
“CSP doesn’t succeed unless your company succeeds.”
Stephen Allen Inventory Manager
“Through my intuition and genuine concern to help others I have built long-lasting relationships with our customers, co-workers and business partners.”
Scott Forbes VP Support Services
“Every day, I work with clients to help plan the future of their businesses.”
Michael Bowman vCIO
“Your IT problems become our IT solutions.”
Mark McLemore Project Engineer
“Managing internal and external operations to ensure that CSP provides quality and reliable customer service .”
Margie Figueroa Business Manager
“Helping customers get the most out of their IT Infrastructure.”
Marc Gillet Project Engineer
“Providing quality internal and externals financial support to our customers and accounting support to CSP.”
Katie Steiglitz Accounting Administrator
“Your satisfaction is our #1 priority.”
Heather Moore Project Manager
“Making technologies efficiently work to increase productivity.”
Darryl Richards Client Engineer
“Some call me the CEO. I call myself the Cheerleader for an awesome team!”
William B. Riddick Founder & CEO
“CSP is here to assist you with your IT needs.”
Beth Wylie Inside Sales Manager
Thinking ofHiring A New IT Company?
On What Questions You Need To Ask Before Signing Any Agreement.