Enabling customers to find the best IT solutions for their business while providing quality customer service.
Natalie Shadeck Client Account Manager
Always at your service to provide the highest level of quality support to our customers.
Anthony Firth Client Engineer
We treat all of our clients like family, so expect nothing but the best.
Tony DiCarlo Systems Engineer
Driven by excellent IT solutions and outstanding customer support.
Anthony Monteverde Systems Engineer
“I’m passionate about building and fostering relationships, and finding solutions for success.”
Michael Koenig Client Account Manager
“Enabling IT to become an effective and valuable partner by delivering premier customer service and quality IT solutions achieving business goals.”
Jake Parrott Business Development Manager
“Serving the client through IT solutions is my passion. A happy client is a happy me.”
Jason RichardsonClient Engineer
“Striving to provide friendly and quality service to our customers”
Ted Rorabaugh Client Engineer
“I help clients stabilize and grow their IT infrastructure so they can focus on growing their core business.”
Josh Wilshire Systems Engineer Team Lead
“Providing courteous, quality IT service for our customers.”
Rich Yoest Rapid Response Team Supervisor
“Striving to be your trusted adviser and IT teammate in accomplishing all your business goals”
Brandan Bishop Client Account Manager
“I strive to provide the highest level of quality service to our customers.”
Tommy Williams Sr. Hardware Engineer
“I’m driven by the steadfast belief that technology must serve as a business enabler. This mantra has driven 21
Years of successful partnerships.”
Stephen Riddick VP Sales & Marketing
“CSP doesn’t succeed unless your company succeeds.”
Stephen Allen Inventory Manager
“Through my intuition and genuine concern to help others I have built long-lasting relationships with our customers, co-workers and business partners.”
Scott Forbes VP Support Services
“Every day, I work with clients to help plan the future of their businesses.”
Michael Bowman vCIO
“Your IT problems become our IT solutions.”
Mark McLemore Project Engineer
“Managing internal and external operations to ensure that CSP provides quality and reliable customer service .”
Margie Figueroa Business Manager
“Helping customers get the most out of their IT Infrastructure.”
Marc Gillet Project Engineer
“Providing quality internal and externals financial support to our customers and accounting support to CSP.”
Katie Steiglitz Accounting Administrator
“Your satisfaction is our #1 priority.”
Heather Moore Project Manager
“Making technologies efficiently work to increase productivity.”
Darryl Richards Client Engineer
“Some call me the CEO. I call myself the Cheerleader for an awesome team!”
William B. Riddick Founder & CEO
“CSP is here to assist you with your IT needs.”
Beth Wylie Inside Sales Manager
Thinking ofHiring A New IT Company?
On What Questions You Need To Ask Before Signing Any Agreement.
User error is minimizing the impact of massive financial investments in IT security today. Increasingly, businesses are investing more money in IT security. Yet, despite this, hackers are still finding vulnerabilities and hacking into business data. Why? — Because of user errors.
Cybercriminals are stealing confidential data via social engineering. If even one of your employees gets a phishing email and opens it, downloads a pdf. file with malware attached, or visits a criminal’s website that’s disguised as a legitimate site, your business data is in jeopardy.
Multiple studies have reached the same conclusion. Here’s what a few found regarding the percentage of IT security breaches caused by social engineering:
95% according to IBM’s Security Services Cyber Security Intelligence Index Report.
90% according to Online Trust Alliance.
78% according to Verizon.
Even small and mid-sized businesses (SMBs) aren’t immune to security breaches:
71% of breaches occurred in businesses with fewer than 100 employees (Verizon)
60% of SMBs went out of business within 6 months of a data breach. (National Cyber Security Alliance)
You may have a fortress of IT security, but if you haven’t trained your employees to identify cyber threats, you’ve left the front door to your business wide open.
Plus, many regulations, insurance policies, compliances, and audits require policies and training that many SMBs don’t maintain.
THE SOLUTION—PII PROTECT from CSP
This IT Security Training provides a portal that includes Online Training, a Monthly Newsletter, and Weekly Micro-Training. You can track each employee’s training, what they’ve completed, and how they performed on tests. Here’s what’s included:
IT SECURITY TRAINING
Online Security Training (self-paced)
Weekly Micro-Training (2-minute video on active threats)
Monthly IT Security Newsletter
IT SECURITY TESTING
Online Certification Test
Periodic fake/simulated “Phishing Attacks”
IT POLICIES and PROCEDURES
Access to 10 IT Security Policies
Online tracking of policy acceptance
MANAGEMENT & ADMINISTRATION
Online IT Security Portal for all resources
Executive Reports for tracking purposes
The CSP PII PROTECT portal also provides IT Policies that you can use and publish as is, or edit according to your needs. Simply select the policies you want your users to adhere to when they take the online training:
Pricing for PII PROTECT is based upon the number of users.
Don’t wait until your business in or around Raleigh gets hit with a costly Cyber Scam.For a demonstration, or more information about the CSP PII PROTECT Training Portal, contact Stephen Riddick, VP of Sales and Marketing at: 919-424-2019 or firstname.lastname@example.org