Enabling customers to find the best IT solutions for their business while providing quality customer service.
Natalie Shadeck Client Account Manager
Always at your service to provide the highest level of quality support to our customers.
Anthony Firth Client Engineer
We treat all of our clients like family, so expect nothing but the best.
Tony DiCarlo Systems Engineer
Driven by excellent IT solutions and outstanding customer support.
Anthony Monteverde Systems Engineer
“I’m passionate about building and fostering relationships, and finding solutions for success.”
Michael Koenig Client Account Manager
“Enabling IT to become an effective and valuable partner by delivering premier customer service and quality IT solutions achieving business goals.”
Jake Parrott Business Development Manager
“Serving the client through IT solutions is my passion. A happy client is a happy me.”
Jason RichardsonClient Engineer
“Striving to provide friendly and quality service to our customers”
Ted Rorabaugh Client Engineer
“I help clients stabilize and grow their IT infrastructure so they can focus on growing their core business.”
Josh Wilshire Systems Engineer Team Lead
“Helping to maintain daily office operations and provide the highest level of customer service is my goal”
AnNette Chavez Administrative Assistant
“Providing courteous, quality IT service for our customers.”
Rich Yoest Rapid Response Team Supervisor
“Striving to be your trusted adviser and IT teammate in accomplishing all your business goals”
Brandan Bishop Client Account Manager
“I strive to provide the highest level of quality service to our customers.”
Tommy Williams Sr. Hardware Engineer
“I’m driven by the steadfast belief that technology must serve as a business enabler. This mantra has driven 21
Years of successful partnerships.”
Stephen Riddick VP Sales & Marketing
“CSP doesn’t succeed unless your company succeeds.”
Stephen Allen Inventory Manager
“Through my intuition and genuine concern to help others I have built long-lasting relationships with our customers, co-workers and business partners.”
Scott Forbes VP Support Services
“Every day, I work with clients to help plan the future of their businesses.”
Michael Bowman vCIO
“Your IT problems become our IT solutions.”
Mark McLemore Project Engineer
“Managing internal and external operations to ensure that CSP provides quality and reliable customer service .”
Margie Figueroa Business Manager
“Helping customers get the most out of their IT Infrastructure.”
Marc Gillet Project Engineer
“Providing quality internal and externals financial support to our customers and accounting support to CSP.”
Katie Steiglitz Accounting Administrator
“Your satisfaction is our #1 priority.”
Heather Moore Project Manager
“Making technologies efficiently work to increase productivity.”
Darryl Richards Client Engineer
“Some call me the CEO. I call myself the Cheerleader for an awesome team!”
William B. Riddick Founder & CEO
“CSP is here to assist you with your IT needs.”
Beth Wylie Inside Sales Manager
Thinking ofHiring A New IT Company?
On What Questions You Need To Ask Before Signing Any Agreement.
Headlines are like first impressions – you don’t get a second chance to improve on that initial encounter.
And if your headline fails to resonate with the viewer and compel them to read the content that follows, they are lost forever.
The goal of every headline is to convince the viewer that they need to read the full content. The challenge is how to convey this urgency within the confines of a typical headline. Here are some key thoughts to keep in mind when writing headlines that stand the best chance of turning a surfer into a reader.
Know Your Audience
It sounds trite, but knowing your what your audience needs is central to crafting an effective headline. In some cases, this will mean triggering an emotional response; or if writing for a scientific audience for instance, making use of the appropriate terminology within the headline will help provide the incentive to get the reader to continue beyond the headline.
Consider SEO Impact
Search engine algorithms key on headlines when ranking pages. This means front-loading your content with high-value search terms in your headlines is critical for optimizing for search engines. There is a great deal of instruction and guidance available on how to build SEO-friendly content so there is no excuse for not getting this right.
The story goes that when composing Mozart could “see” the finished composition in his mind and simply transposed complete, error-free scores in a single draft. Sadly, Whether true or not, there are few writers capable of producing content ready for publishing without going through multiple iterations.
It is a good idea to keep all your drafts until you arrive at your finished piece. Often times in an earlier version you may have a thought or phrase that with a little tweaking, works well in the final version. Think of your early drafts as your own personal brainstorming sessions.
Testing and Metrics
Like any skill, your writing will improve over time and with practice. As such, you need to evaluate the effectiveness of your writing to learn what works well and to target areas in which you can improve.
Tools such as Hootsuite and the metrics provided by blog host providers can give you basic traffic and social interaction results. There are also predictive tools that you can use that will attempt to quantify the effectiveness of your content before you publish.
The Advanced Marketing Institute has what they call the Emotional Marketing Value Headline Analyzer that calculates the Emotional Marketing Value (EMV) of your headline. By the way, the headline for this article scored 60 on the EMV scale which is in the middle of the top range.
Attract the “Right” Viewer
There is a difference between attracting any viewer and the right viewer. Padding your traffic numbers is one thing but presumably you are trying to influence, in some way, the behavior of your reader. In other words, you want them to do something as a result of reading your content and your success rate in accomplishing this is the true test of your headline.
To winnow out those viewers that are not your target, your headlines must be truthful and representative of the content that follows. Creating a headline that reads “How to Get Free Beer” might generate a lot traffic, but if your goal is to attract subscribers to a daily newsletter on financial market insights, you will likely have a very disappointing conversion rate.
Putting It All Together
Writing effective headlines is definitely a mash up of art and science and keeping these points in mind when crafting your headlines will help you get your content read. Of course, writing headlines can not be distilled down to just these five points; you will likely add or modify this list to match your specific goals. If reading this has caused you to think about how you can improve your headlines, then this article has accomplished its goal.
Need help with getting the right technology for your online marketing? Contact CSP, Inc right away. We are the trusted IT advisor for many businesses in Raleigh. Part of this responsibility is knowing what the right tools are to help your company succeed…we just don’t fix computers. Call (919) 424--2000 or email us at firstname.lastname@example.org today!