Enabling customers to find the best IT solutions for their business while providing quality customer service.
Natalie Shadeck Client Account Manager
Always at your service to provide the highest level of quality support to our customers.
Anthony Firth Client Engineer
We treat all of our clients like family, so expect nothing but the best.
Tony DiCarlo Systems Engineer
Driven by excellent IT solutions and outstanding customer support.
Anthony Monteverde Systems Engineer
“I’m passionate about building and fostering relationships, and finding solutions for success.”
Michael Koenig Client Account Manager
“Enabling IT to become an effective and valuable partner by delivering premier customer service and quality IT solutions achieving business goals.”
Jake Parrott Business Development Manager
“Serving the client through IT solutions is my passion. A happy client is a happy me.”
Jason RichardsonClient Engineer
“Striving to provide friendly and quality service to our customers”
Ted Rorabaugh Client Engineer
“I help clients stabilize and grow their IT infrastructure so they can focus on growing their core business.”
Josh Wilshire Systems Engineer Team Lead
“Helping to maintain daily office operations and provide the highest level of customer service is my goal”
AnNette Chavez Administrative Assistant
“Providing courteous, quality IT service for our customers.”
Rich Yoest Rapid Response Team Supervisor
“Striving to be your trusted adviser and IT teammate in accomplishing all your business goals”
Brandan Bishop Client Account Manager
“I strive to provide the highest level of quality service to our customers.”
Tommy Williams Sr. Hardware Engineer
“I’m driven by the steadfast belief that technology must serve as a business enabler. This mantra has driven 21
Years of successful partnerships.”
Stephen Riddick VP Sales & Marketing
“CSP doesn’t succeed unless your company succeeds.”
Stephen Allen Inventory Manager
“Through my intuition and genuine concern to help others I have built long-lasting relationships with our customers, co-workers and business partners.”
Scott Forbes VP Support Services
“Every day, I work with clients to help plan the future of their businesses.”
Michael Bowman vCIO
“Your IT problems become our IT solutions.”
Mark McLemore Project Engineer
“Managing internal and external operations to ensure that CSP provides quality and reliable customer service .”
Margie Figueroa Business Manager
“Helping customers get the most out of their IT Infrastructure.”
Marc Gillet Project Engineer
“Providing quality internal and externals financial support to our customers and accounting support to CSP.”
Katie Steiglitz Accounting Administrator
“Your satisfaction is our #1 priority.”
Heather Moore Project Manager
“Making technologies efficiently work to increase productivity.”
Darryl Richards Client Engineer
“Some call me the CEO. I call myself the Cheerleader for an awesome team!”
William B. Riddick Founder & CEO
“CSP is here to assist you with your IT needs.”
Beth Wylie Inside Sales Manager
Thinking ofHiring A New IT Company?
On What Questions You Need To Ask Before Signing Any Agreement.
The tech world is evolving and advancing at a dizzying pace. Keep an eye on these 6 rapidly changing areas in 2017.
The tech world is changing and advancing at a frenzied pace, and our technicians and engineers are continually training to keep up with industry innovations. The year 2017 promises to be one full of exciting new developments for both consumers and businesses. Here are six of the most compelling areas to watch in the year ahead:
1. The “Smart” Explosion
Swimming pools, apps, appliances, and cars are all becoming smarter and more connected than ever before. From your HVAC system and dishwasher to your coffee maker and bathroom scale, home appliances will be able to anticipate your every move and even offer tips and advice. Alexa and Google Home are two examples of Personal Assistants that can help oversee many aspects of your home life wirelessly. IBM’s Watson is doing the same for businesses and their customers.
2. Enhanced Security
With so much connectedness, a higher degree of computer and Internet security will be required. From accusations against the Russians regarding the U.S. elections to the big DDoS attack in October, our awareness of these risks has already been heightened. In 2017, even more, sophisticated attacks will likely be attempted, calling for increased security measures to protect against data breaches. Look for a push for biometrics and facial recognition security authentication systems in larger companies and government branches.
3. Big Data
Big Data isn’t really new, but it continues to evolve and build in importance. Business has a harder and harder time to collect, storing, deciphering and using data effectively. Companies working in this arena will have to become more savvy and refined. Consumers are also growing more weary and annoyed by intrusions into their personal lives and preferences. Look for possible changes in legislation on what companies will be allowed to do regarding collecting and using this data in the future.
4. Privacy Concerns
In June of 2016, Apple included “Differential Privacy” features to try and balance its collection of data to the right of the consumer to have control over their privacy. Unique algorithms now scramble the data to make it somewhat more anonymous, but how much privacy do we really have online? The use of drones has been amplifying privacy concerns as well. Look for even more spirited debates about this topic to arise in 2017.
5. AI (Artificial Intelligence)
Siri, Cortana, Google Home and Amazon Echo are all paving the way for even more AI in 2017. It’s powering search engines and advertising on Google and Facebook. AI is anticipating your needs and personality traits via your online activities to help connect you with ideal advertisers and services. The future of AI is wide open and will no doubt make significant advances in 2017.
6. Virtual Reality
Right now, Google Daydream View, Samsung Gear VR, the Microsoft HoloLens, and Sony Playstation VR are leading the way in virtual reality technology. Facebook bought the Oculus Rift for $2 billion. We are definitely right on the cusp of some exciting innovations in VR. Look for it to enhance theme parks, sporting events, shopping, and social media.
The upcoming year promises to be a hotbed of innovation. At CSP, Inc of Raleigh, we strive to stay on the cutting edge of technology as it advances. If you would like more information about our latest projects, products, and services, email us at email@example.com or call (919) 424--2000 for more details.