Enabling customers to find the best IT solutions for their business while providing quality customer service.
Natalie Shadeck Client Account Manager
Always at your service to provide the highest level of quality support to our customers.
Anthony Firth Client Engineer
We treat all of our clients like family, so expect nothing but the best.
Tony DiCarlo Systems Engineer
Driven by excellent IT solutions and outstanding customer support.
Anthony Monteverde Systems Engineer
“I’m passionate about building and fostering relationships, and finding solutions for success.”
Michael Koenig Client Account Manager
“Enabling IT to become an effective and valuable partner by delivering premier customer service and quality IT solutions achieving business goals.”
Jake Parrott Business Development Manager
“Serving the client through IT solutions is my passion. A happy client is a happy me.”
Jason RichardsonClient Engineer
“Striving to provide friendly and quality service to our customers”
Ted Rorabaugh Client Engineer
“I help clients stabilize and grow their IT infrastructure so they can focus on growing their core business.”
Josh Wilshire Systems Engineer Team Lead
“Helping to maintain daily office operations and provide the highest level of customer service is my goal”
AnNette Chavez Administrative Assistant
“Providing courteous, quality IT service for our customers.”
Rich Yoest Rapid Response Team Supervisor
“Striving to be your trusted adviser and IT teammate in accomplishing all your business goals”
Brandan Bishop Client Account Manager
“I strive to provide the highest level of quality service to our customers.”
Tommy Williams Sr. Hardware Engineer
“I’m driven by the steadfast belief that technology must serve as a business enabler. This mantra has driven 21
Years of successful partnerships.”
Stephen Riddick VP Sales & Marketing
“CSP doesn’t succeed unless your company succeeds.”
Stephen Allen Inventory Manager
“Through my intuition and genuine concern to help others I have built long-lasting relationships with our customers, co-workers and business partners.”
Scott Forbes VP Support Services
“Every day, I work with clients to help plan the future of their businesses.”
Michael Bowman vCIO
“Your IT problems become our IT solutions.”
Mark McLemore Project Engineer
“Managing internal and external operations to ensure that CSP provides quality and reliable customer service .”
Margie Figueroa Business Manager
“Helping customers get the most out of their IT Infrastructure.”
Marc Gillet Project Engineer
“Providing quality internal and externals financial support to our customers and accounting support to CSP.”
Katie Steiglitz Accounting Administrator
“Your satisfaction is our #1 priority.”
Heather Moore Project Manager
“Making technologies efficiently work to increase productivity.”
Darryl Richards Client Engineer
“Some call me the CEO. I call myself the Cheerleader for an awesome team!”
William B. Riddick Founder & CEO
“CSP is here to assist you with your IT needs.”
Beth Wylie Inside Sales Manager
Thinking ofHiring A New IT Company?
On What Questions You Need To Ask Before Signing Any Agreement.
Because there are as yet no standardized policies on cybersecurity in the business world, most small-to-medium-sized outfits are virtually on their own when it comes to creating cyber defense protocols and controls. Specifically, the SMBs who have no CTO, CIO, or vCIO to speak of, and who outsource only a minimal amount of IT support from “specialists” who perhaps only cover certain aspects of IT.
For those companies who either cannot afford or refuse to outsource full-time IT services a.k.a. vCIO, here are seven steps you can take to get yourself closer to the optimum amount of cybersecurity:
Install and regularly update business-grade antivirus software. Some of the best antivirus software tools include those developed by VIPRE, ESET, Norton, Panda, Avast, and McAfee.
Install heavy-duty firewall protection. There are free firewall tools like ZoneAlarm, Comodo, and TinyWall, and those you pay for, all of varying levels of protection. The top enterprise firewalls of 2015 included Fortinet FortiGate, Cisco ASA, and pfSense, among many others that provide reliable levels of security.
Put all guests on a segregated Wi-Fi network. This allows you a higher measure of safety from dedicated-network infiltration – either deliberately or inadvertently – by your cyber visitors.
Always use complex passwords and change passwords often. Accompany this with firm password policies in the workplace that are followed to the letter (and number and symbol) that discourage things like password sharing and using the same password for multiple logins.
Have employee tutorials and guidelines on cyber safety and defense. Have all your staff learn and be experts on how to recognize and eliminate potential cyber threats.
Have multiple forms of data backups in place. Your data backup methods should include solid-state methods like external hard drives and thumb drives (SSD, USB flash drives), network-attached storage, and online storage services like Carbonite, Google Drive, Mozy, or SkyDrive. You may want to consider cloud backup solutions as well.
Let a managed IT services provider (MSP) monitor and safeguard your cybersecurity requirements. If you are a small or medium-sized business outfit and have been hesitant to take the step to having an IT MSP handle all of your IT support, the move will be worth eliminating the constant stress and worry over whether or not the next email your employee clicks on will wipe out your network database.
To wit: cybersecurity leader Symantec said in a recent report that in 2015, 43% of data breaches targeted companies with less than 250 employees. This figure has been steadily rising over the last five years, up from 18% in 2011, and will likely continue to rise in the coming years.
Let the IT Experts Handle Your Cyber Safety and Security
If you need further advice about cyber safety awareness and security, CSP, Inc is a proven leader in providing IT consulting and cybersecurity in Raleigh. Contact one of our expert IT staff at (919) 424--2000 or send us an email at firstname.lastname@example.org today, and we can help you with all of your cyber safety, defense, and security questions or needs.