Always at your service to provide the highest level of quality support to our customers.
Anthony Firth Client Engineer
“I’m passionate about building and fostering relationships, and finding solutions for success.”
Michael Koenig Client Account Manager
“Enabling IT to become an effective and valuable partner by delivering premier customer service and quality IT solutions achieving business goals.”
Jake Parrott Business Development Manager
“Serving the client through IT solutions is my passion. A happy client is a happy me.”
Jason RichardsonClient Engineer
“Striving to provide friendly and quality service to our customers”
Ted Rorabaugh Client Engineer
“I help clients stabilize and grow their IT infrastructure so they can focus on growing their core business.”
Josh Wilshire Systems Engineer Team Lead
“Providing courteous, quality IT service for our customers.”
Rich Yoest Rapid Response Team Supervisor
“Striving to be your trusted adviser and IT teammate in accomplishing all your business goals”
Brandan Bishop Client Account Manager
“I strive to provide the highest level of quality service to our customers.”
Tommy Williams Sr. Hardware Engineer
“I’m driven by the steadfast belief that technology must serve as a business enabler. This mantra has driven 21
Years of successful partnerships.”
Stephen Riddick VP Sales & Marketing
“CSP doesn’t succeed unless your company succeeds.”
Stephen Allen Inventory Manager
“Through my intuition and genuine concern to help others I have built long-lasting relationships with our customers, co-workers and business partners.”
Scott Forbes VP Support Services
“Every day, I work with clients to help plan the future of their businesses.”
Michael Bowman vCIO
“Your IT problems become our IT solutions.”
Mark McLemore Project Engineer
“Managing internal and external operations to ensure that CSP provides quality and reliable customer service .”
Margie Figueroa Business Manager
“Helping customers get the most out of their IT Infrastructure.”
Marc Gillet Project Engineer
“Providing quality internal and externals financial support to our customers and accounting support to CSP.”
Katie Steiglitz Accounting Administrator
“Your satisfaction is our #1 priority.”
Heather Moore Project Manager
“Some call me the CEO. I call myself the Cheerleader for an awesome team!”
William B. Riddick Founder & CEO
“CSP is here to assist you with your IT needs.”
Beth Wylie Inside Sales Manager
Thinking ofHiring A New IT Company?
On What Questions You Need To Ask Before Signing Any Agreement.
How Managed IT Services can Improve Cyber Security
According to BusinessWire, 4.5 billion records were compromised during the first part of 2018. Every type of organization from healthcare to banking is susceptible to a security breach. Even small businesses are no longer immune from the threat of hackers or malware. Cybersecurity is a priority for nearly every organization and finding ways to reduce the risk can be both time consuming and costly. There are several ways a managed IT service can improve a company’s cybersecurity and lessen the chance of a significant breach.
Conduct Regular Assessments
An outsourced IT team can conduct an initial assessment to see where there are any weaknesses in the system. Until a professional evaluation is done, a company won’t know where their shortcomings may be. After the initial assessment, regular checks can be made to keep all computers and devices working as effectively as possible. Ongoing vulnerability scans will keep a company aware of their weak points and one step ahead of security threats.
Monitor and Secure Networks
Most businesses have a firewall to protect their networks. This is just a first step and isn’t enough to keep a company safe. To keep the networks as secure as possible ongoing monitoring is necessary. Keeping a network secure involves monitoring several specific aspects of a system.
Malware Protection – An IT team can provide the most up-to-date software and security tools to reduce or eliminate malware.
Endpoint Protection – This means that every access point on a network, including phones, tablets, and laptops, is kept secure.
Real-Time Alerts – A managed IT service can give a business around the clock alerts regarding the health of their hardware and software.
Keeping all data secure and meeting compliance standards is crucial when running a business. Staying compliant means following all government regulations as well as state and federal laws that specifically affect the company. An outside source will often have expertise regarding the many compliance issues that pertain to technology. Not staying compliant can often mean paying hefty fines. Many businesses have even faced bankruptcy when failing to abide by federal and state laws.
Provide Skilled Staff
Too many businesses rely on an IT person who is the “computer whiz” in the company. No matter how skilled this individual or group of individuals may be, they almost certainly won’t have the experience that an IT services company can bring to the table. A managed services team can provide technical expertise and high-quality support for any type of company that relies on computers and the internet to do business.
Provide Backup and Recovery Services
No matter how secure a system is, disasters do occur. Everything from power outages to computer crashes can mean lost data and potentially long periods of downtime. If a company happened to lose data due to a computer crash or a security breach, an outsourced IT team would have the expertise to recover all the lost data as quickly and efficiently as possible. Managed services can provide an offsite storage solution for all of a company’s data. Offsite cloud storage not only can improve security but is cost-effective and offers easy accessibility.
Constant Email Monitoring
The average employee receives hundreds of emails each week. A business that isn’t providing extensive scanning for all emails is putting itself at risk. A managed IT service can provide the sophisticated tools to adequately monitor emails. An experienced team of professionals can offer a company spam filtering, email encryption, and archiving.
A computer system is vulnerable around the clock to hackers, viruses, and malware. To prevent a security breach a business needs a professional IT team that can monitor and protect their system without any downtime. Having 24-hour IT service also means the company can immediately contact a professional when anything suspicious occurs. Waiting for the IT person to come into work might mean the difference between solving a potential problem quickly and suffering a significant security breach.
A managed IT service can offer a company everything from malware protection and email monitoring to backup and recovery services. As breaches and data loss continue to be critical concerns for business leaders, professional IT providers can offer a company comprehensive service to improve cybersecurity.