Always at your service to provide the highest level of quality support to our customers.
Anthony Firth Client Engineer
“I’m passionate about building and fostering relationships, and finding solutions for success.”
Michael Koenig Client Account Manager
“Enabling IT to become an effective and valuable partner by delivering premier customer service and quality IT solutions achieving business goals.”
Jake Parrott Business Development Manager
“Serving the client through IT solutions is my passion. A happy client is a happy me.”
Jason RichardsonClient Engineer
“Striving to provide friendly and quality service to our customers”
Ted Rorabaugh Client Engineer
“I help clients stabilize and grow their IT infrastructure so they can focus on growing their core business.”
Josh Wilshire Systems Engineer Team Lead
“Providing courteous, quality IT service for our customers.”
Rich Yoest Rapid Response Team Supervisor
“Striving to be your trusted adviser and IT teammate in accomplishing all your business goals”
Brandan Bishop Client Account Manager
“I strive to provide the highest level of quality service to our customers.”
Tommy Williams Sr. Hardware Engineer
“I’m driven by the steadfast belief that technology must serve as a business enabler. This mantra has driven 21
Years of successful partnerships.”
Stephen Riddick VP Sales & Marketing
“CSP doesn’t succeed unless your company succeeds.”
Stephen Allen Inventory Manager
“Through my intuition and genuine concern to help others I have built long-lasting relationships with our customers, co-workers and business partners.”
Scott Forbes VP Support Services
“Every day, I work with clients to help plan the future of their businesses.”
Michael Bowman vCIO
“Your IT problems become our IT solutions.”
Mark McLemore Project Engineer
“Managing internal and external operations to ensure that CSP provides quality and reliable customer service .”
Margie Figueroa Business Manager
“Helping customers get the most out of their IT Infrastructure.”
Marc Gillet Project Engineer
“Providing quality internal and externals financial support to our customers and accounting support to CSP.”
Katie Steiglitz Accounting Administrator
“Your satisfaction is our #1 priority.”
Heather Moore Project Manager
“Some call me the CEO. I call myself the Cheerleader for an awesome team!”
William B. Riddick Founder & CEO
“CSP is here to assist you with your IT needs.”
Beth Wylie Inside Sales Manager
Thinking ofHiring A New IT Company?
On What Questions You Need To Ask Before Signing Any Agreement.
Looking for a new computer for your home office?
Year-end sales and tax returns often lead to boosted sales in computers. But purchasing a new computer can feel overwhelming. The technology changes quickly and the jargon can be confusing. Here is an explanation of what you want to consider when looking at getting a new home computer.
Central Processing Unit: The faster the CPU (central processing unit), the faster your computer can complete tasks. Currently, the i5 and i7 for Intel are the best choices for average users. The i9 is likely too expensive for the value, but the i3 is pretty low end. The number of cores tells how many parts are doing different functions, so getting a CPU with multiple cores is a good thing. The CPU is really the backbone of the entire computer and an inferior processor is going to limit any other features you get. Start with a robust system.
Storage/Disk Space: The disk space on your computer is what stores your information. There are both solid state drives (SSD) and hard disk drives (HDD). The SSD is far faster than HHD and purely electrical (no moving parts). You want to get a drive that is at least double the amount of space you are currently using, with most getting 500GB or 1TB (1,000GB) of storage. You can also get external drives that plug in when needed and store information or pictures in a second location as a backup or to free up space on your computer.
Memory (RAM): To support newer OS and programs, you will want at least 8GB of RAM. This is how your computer operates temporary tasks quickly. If the RAM is used up because the computer too many things are running at once, a temporary working space has to be set up in the storage system. Too little RAM and you will notice the sluggishness. You can’t have too much and there are options for 24GB, 32GB, 64GB or more.
Operating System: Whether you are going with Mac or Microsoft, you will want to make sure you get an updated version on your system. For MS, Windows 10 offers Home or Professional versions. You really only need the professional OS if you are joining your computer to a corporate network. The operating system is going to dictate a lot of the programs you can use, the control you have as the computer administrator and the interface you are working with on the computer.
Support: You can get warranty protection when you are purchasing your machine. You will want to look over what the fine print says and what the warranty includes. A one-year warranty is enough in most cases—just something to make sure the computer isn’t wired wrong. A security system for anti-virus protection is also something you should have included. Some of the excellent AV systems include, Panda, MS, Trend Micro, Bitdefender, Webroot, ESET and F-Secure. Watch out because many anti-virus software is subscription based and you will only be given one year of a subscription before you have to decide if you are going to pay for the security service or not.
Extras: Depending on what you want to use the computer for, you will want to consider what extra features come with your system. The optical drive is going to include CD, DVD, Blu-ray or a combo. Some computers now aren’t including drives at all since so much is downloaded, but buying an external drive is relatively cheap and plugs in quickly when you need it. Some computers come with special graphics cards for gaming or art programs. Many computers now offer WiFi connectivity, but not all provide a hardwired port for a direct internet connection. The programs you need are another point to consider and some computers will even come with some software pre-loaded. Most computer deals are really going to try to wow you with the “extras” you receive. Most of the time, the extra software is only going to be a subscription for one free year. One year after the computer is purchased, you may lose your access to those programs and have to pay to get them operating again on the computer.
If you are looking for IT support, call CSP, Inc first. We help small home businesses and large corporate offices outsource their tech for additional support as needed. Let us make your computing smoother, easier and more efficient.