Enabling customers to find the best IT solutions for their business while providing quality customer service.
Natalie Shadeck Client Account Manager
Always at your service to provide the highest level of quality support to our customers.
Anthony Firth Client Engineer
We treat all of our clients like family, so expect nothing but the best.
Tony DiCarlo Systems Engineer
Driven by excellent IT solutions and outstanding customer support.
Anthony Monteverde Systems Engineer
“I’m passionate about building and fostering relationships, and finding solutions for success.”
Michael Koenig Client Account Manager
“Enabling IT to become an effective and valuable partner by delivering premier customer service and quality IT solutions achieving business goals.”
Jake Parrott Business Development Manager
“Serving the client through IT solutions is my passion. A happy client is a happy me.”
Jason RichardsonClient Engineer
“Striving to provide friendly and quality service to our customers”
Ted Rorabaugh Client Engineer
“I help clients stabilize and grow their IT infrastructure so they can focus on growing their core business.”
Josh Wilshire Systems Engineer Team Lead
“Helping to maintain daily office operations and provide the highest level of customer service is my goal”
AnNette Chavez Administrative Assistant
“Providing courteous, quality IT service for our customers.”
Rich Yoest Rapid Response Team Supervisor
“Striving to be your trusted adviser and IT teammate in accomplishing all your business goals”
Brandan Bishop Client Account Manager
“I strive to provide the highest level of quality service to our customers.”
Tommy Williams Sr. Hardware Engineer
“I’m driven by the steadfast belief that technology must serve as a business enabler. This mantra has driven 21
Years of successful partnerships.”
Stephen Riddick VP Sales & Marketing
“CSP doesn’t succeed unless your company succeeds.”
Stephen Allen Inventory Manager
“Through my intuition and genuine concern to help others I have built long-lasting relationships with our customers, co-workers and business partners.”
Scott Forbes VP Support Services
“Every day, I work with clients to help plan the future of their businesses.”
Michael Bowman vCIO
“Your IT problems become our IT solutions.”
Mark McLemore Project Engineer
“Managing internal and external operations to ensure that CSP provides quality and reliable customer service .”
Margie Figueroa Business Manager
“Helping customers get the most out of their IT Infrastructure.”
Marc Gillet Project Engineer
“Providing quality internal and externals financial support to our customers and accounting support to CSP.”
Katie Steiglitz Accounting Administrator
“Your satisfaction is our #1 priority.”
Heather Moore Project Manager
“Making technologies efficiently work to increase productivity.”
Darryl Richards Client Engineer
“Some call me the CEO. I call myself the Cheerleader for an awesome team!”
William B. Riddick Founder & CEO
“CSP is here to assist you with your IT needs.”
Beth Wylie Inside Sales Manager
Thinking ofHiring A New IT Company?
On What Questions You Need To Ask Before Signing Any Agreement.
Many unknowing consumers are now asking if they are able to stop paying for online backup because of disaster recovery technology. The answer to this question: A resounding NO!
This topic can be somewhat confusing to customers who don’t understand the difference between backup and disaster recovery.
Modern disaster recovery has changed considerably over the years and as technology becomes more advanced and easier to use, people tend to forget some of the basics, including the difference between backup and disaster recovery:
Having a proper backup means that any file or series of files can be restored if they are subject to damage or deletion. Backups can be scheduled to run on daily, weekly, monthly and yearly intervals – meaning that users can easily go back in time to retrieve files and information should damage to the system occur. This is critical in business for retention of customer history and things of this nature.
Disasters can present themselves in a wide range of ways, including minor hardware failure to complete destruction as a result of fire or flood. Minor disasters typically are dealt with by changing operations temporarily to manual processes or resorting to the use of spare equipment and restoring any files necessary from the backup.
More major disasters, however, important data can be restored using site recovery to bring a complete server and application environment online based off of hourly replica copies, which allows staff to utilize systems from any location that has internet connectivity.
Backup used to be a long process that took hours or even days to restore a file, and up until recent years, disaster recovery used to mean an incredibly lengthy and expensive process that could span weeks. Advances in technology mean this is no longer the case, now backup can be restored in mere minutes and disaster recovery can be executed in only hours.
Even with such drastic improvement, it is obvious that users would not want to wait hours for a disaster recovery when the necessary information can be simply restored so quickly.
Beware of the Implications That Come from Having One or the Other, Instead of Both
It is important to clearly understand the difference between backup and disaster recovery as they are two very different things, each with their own unique requirements and goals.
CSP, Inc provides data backup and disaster recovery that keeps your company going. We manage all of your technology proactively so you’re always able to work. Call (919) 424--2000 or email us: email@example.com to learn more.