Always at your service to provide the highest level of quality support to our customers.
Anthony Firth Client Engineer
“I’m passionate about building and fostering relationships, and finding solutions for success.”
Michael Koenig Client Account Manager
“Enabling IT to become an effective and valuable partner by delivering premier customer service and quality IT solutions achieving business goals.”
Jake Parrott Business Development Manager
“Serving the client through IT solutions is my passion. A happy client is a happy me.”
Jason RichardsonClient Engineer
“Striving to provide friendly and quality service to our customers”
Ted Rorabaugh Client Engineer
“I help clients stabilize and grow their IT infrastructure so they can focus on growing their core business.”
Josh Wilshire Systems Engineer Team Lead
“Providing courteous, quality IT service for our customers.”
Rich Yoest Rapid Response Team Supervisor
“Striving to be your trusted adviser and IT teammate in accomplishing all your business goals”
Brandan Bishop Client Account Manager
“I strive to provide the highest level of quality service to our customers.”
Tommy Williams Sr. Hardware Engineer
“I’m driven by the steadfast belief that technology must serve as a business enabler. This mantra has driven 21
Years of successful partnerships.”
Stephen Riddick VP Sales & Marketing
“CSP doesn’t succeed unless your company succeeds.”
Stephen Allen Inventory Manager
“Through my intuition and genuine concern to help others I have built long-lasting relationships with our customers, co-workers and business partners.”
Scott Forbes VP Support Services
“Every day, I work with clients to help plan the future of their businesses.”
Michael Bowman vCIO
“Your IT problems become our IT solutions.”
Mark McLemore Project Engineer
“Managing internal and external operations to ensure that CSP provides quality and reliable customer service .”
Margie Figueroa Business Manager
“Helping customers get the most out of their IT Infrastructure.”
Marc Gillet Project Engineer
“Providing quality internal and externals financial support to our customers and accounting support to CSP.”
Katie Steiglitz Accounting Administrator
“Your satisfaction is our #1 priority.”
Heather Moore Project Manager
“Some call me the CEO. I call myself the Cheerleader for an awesome team!”
William B. Riddick Founder & CEO
“CSP is here to assist you with your IT needs.”
Beth Wylie Inside Sales Manager
Thinking ofHiring A New IT Company?
On What Questions You Need To Ask Before Signing Any Agreement.
Hosted Voice is one of the fastest-growing cloud technologies. After nearly ten years of consumer voice solutions (Skype & Vonage), this service has recently taken off in the business market as well.
What is Hosted Voice?
Hosted Voice removes all physical equipment from your office, except the phone itself. The brains (your PBX) are housed in redundant data centers. Your data (internet) connection is used to communicate with the call control system. The internet is also used to make inbound and outbound phone calls. These circuits need Quality of Service (QOS) to protect and prioritize your voice traffic over non-critical data. Hosted Voice is a feature-rich voice solution that has all of the standard call features, as well as mobile, desktop, and video applications.
What are the benefits of Hosted Voice?
Eliminate your Phone Bill: Get rid your expensive PRIs or analog lines, and instead use your internet service for all of your organization’s voice and data needs. All hosted voice offerings also offer unlimited long distance calling.
Eliminate Capital Expenses: No capital outlays. No depreciation. No financing of equipment. No unexpected support charges. Never get stuck with an obsolete phone system again. With CSP’s Hosted Voice, there is no need for customer premise equipment, except for the phones themselves. Instead, be happy with a consistent and predictable operating expense.
Obtain a Scalable Solution: Simply add licenses to increase the number of additional users. Never again be constrained by the physical hardware limitations of on-premise equipment.
Receive Unlimited Flexibility / Remote Connectivity: With an internet-based service, users can seamlessly work from any office, in any location.
Enhance Business Continuity: Do you have a business continuity plan in place to maintain operations during a catastrophic event? CSP’s Hosted Voice offerings leverage multiple, geographically disperse data centers to ensure uptime. As long as you have an internet connection, you can work.
Gain Regular Feature Upgrades: CSP Hosted Voice is continually upgrading to the latest market features. Instead of waiting 10 years to upgrade your own phone system, have peace-of-mind in knowing that you will always have access to the latest features.