1310 Nowell Road
Raleigh, NC 27607
CSP and 8×8 recently hosted a networking event at Drive Shack, to great success!
The CSP, Inc. team recently co-hosted an event with our preferred hosted phone solution vendor 8×8 at Drive Shack. We invited members of the local Raleigh business community to come out for an afternoon of networking and fun, during which we talked about the growing role collaboration, and technologies that support it, are playing the modern business world.
The event, which took place on Sept. 25, was a huge success, with everyone enjoying good company and a few rounds of interactive golf. We enjoy putting on events like these because they offer the best of both worlds – a chance to learn and a chance to have fun.
In the modern business world, collaboration is vital – every moving part in your business needs to stay connected and in sync in order to meet the expectations of your clients. It’s no secret; technology is the driving force behind effective collaboration for businesses.
Employees are no longer simply stuck behind desks waiting for their work phone to ring. Workforces are mobile, getting work done from wherever it’s most convenient. This requires the capability to share files securely and conveniently.
8×8, and the VoIP technology they provide, is a key player in that space – by hosting your phone system through the cloud, your connectivity and means of collaboration improve, allowing you to stay connected and in-the-loop even when you’re on the go.
VoIP provides improved efficiency by limiting issues that come from having to replace or fix on-premise equipment, as well as complicated management of adding and/or removing employees. All this time spent waiting is time when you and your team can’t work.
With a hosted phone solution, you don’t have to deal with these issues, which means less downtime. A hosted phone solution also improves efficiency by providing you with numerous options for routing and answering calls, without the expensive of on-premise technology and staff.
With an assigned business phone number, you and your employees can take work calls on any device they like, both in and out of the office. This is especially powerful for businesses with mobile, remote workers, and Bring Your Own Device Policies.
Whether your employees are in a single location or at multiple sites, desk-bound or road-bound, taking inbound calls or making outbound calls, VoIP provides a solution that best fits your business communication style.
This was a key question we wanted attendees at our Drive Shack event to answer. Are your methods of communication helping or hurting your team’s efforts to collaborate with one another? If you’re not collaborating effectively, then you’re wasting time and money in an unoptimized system.
CSP, Inc. has been proudly providing premier IT service and support to North Carolina businesses for over two decades. This extensive experience has allowed CSP to fine-tune a secret recipe for success in the technology industry. Through their efficient approach to strategic IT planning, experienced team of professionals, strategic business partnerships, and meaningful client relationships, CSP has built a legacy of top-of-the-line technology service for businesses in any industry.
8×8, Inc. is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact center, and enterprise-class API solutions powered by one global cloud communications platform. 8×8 empowers workforces worldwide to connect individuals and teams so they can collaborate faster and work smarter. Real-time business analytics and intelligence provide businesses unique insights across all interactions and channels so they can delight end-customers and accelerate their business.
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Always at your service to provide the highest level of quality support to our customers.
Anthony Firth Client Engineer
“I’m passionate about building and fostering relationships, and finding solutions for success.”
Michael Koenig Client Account Manager
“I help clients stabilize and grow their IT infrastructure so they can focus on growing their core business.”
Josh Wilshire Systems Engineer Team Lead
“I strive to provide the highest level of quality service to our customers.”
Tommy Williams Sr. Hardware Engineer
“I’m driven by the steadfast belief that technology must serve as a business enabler. This mantra has driven 21
Years of successful partnerships.”
Stephen Riddick VP Sales & Marketing
“CSP doesn’t succeed unless your company succeeds.”
Stephen Allen Inventory Manager
“Through my intuition and genuine concern to help others I have built long-lasting relationships with our customers, co-workers and business partners.”
Scott Forbes VP Support Services
“Every day, I work with clients to help plan the future of their businesses.”
Michael Bowman vCIO
“Your IT problems become our IT solutions.”
Mark McLemore Project Engineer
“Managing internal and external operations to ensure that CSP provides quality and reliable customer service .”
Margie Figueroa Business Manager
“Providing quality internal and externals financial support to our customers and accounting support to CSP.”
Katie Steiglitz Accounting Administrator
“Some call me the CEO. I call myself the Cheerleader for an awesome team!”
William B. Riddick Founder & CEO
“CSP is here to assist you with your IT needs.”
Beth Wylie Inside Sales Manager
On What Questions You Need To Ask Before Signing Any Agreement.
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Raleigh IT Support Company and IT Services Provider | CSP Inc.
1310 Nowell Rd,
Raleigh, NC 27607
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