Always at your service to provide the highest level of quality support to our customers.
Anthony Firth Client Engineer
“I’m passionate about building and fostering relationships, and finding solutions for success.”
Michael Koenig Client Account Manager
“Enabling IT to become an effective and valuable partner by delivering premier customer service and quality IT solutions achieving business goals.”
Jake Parrott Business Development Manager
“Serving the client through IT solutions is my passion. A happy client is a happy me.”
Jason RichardsonClient Engineer
“Striving to provide friendly and quality service to our customers”
Ted Rorabaugh Client Engineer
“I help clients stabilize and grow their IT infrastructure so they can focus on growing their core business.”
Josh Wilshire Systems Engineer Team Lead
“Providing courteous, quality IT service for our customers.”
Rich Yoest Rapid Response Team Supervisor
“Striving to be your trusted adviser and IT teammate in accomplishing all your business goals”
Brandan Bishop Client Account Manager
“I strive to provide the highest level of quality service to our customers.”
Tommy Williams Sr. Hardware Engineer
“I’m driven by the steadfast belief that technology must serve as a business enabler. This mantra has driven 21
Years of successful partnerships.”
Stephen Riddick VP Sales & Marketing
“CSP doesn’t succeed unless your company succeeds.”
Stephen Allen Inventory Manager
“Through my intuition and genuine concern to help others I have built long-lasting relationships with our customers, co-workers and business partners.”
Scott Forbes VP Support Services
“Every day, I work with clients to help plan the future of their businesses.”
Michael Bowman vCIO
“Your IT problems become our IT solutions.”
Mark McLemore Project Engineer
“Managing internal and external operations to ensure that CSP provides quality and reliable customer service .”
Margie Figueroa Business Manager
“Helping customers get the most out of their IT Infrastructure.”
Marc Gillet Project Engineer
“Providing quality internal and externals financial support to our customers and accounting support to CSP.”
Katie Steiglitz Accounting Administrator
“Your satisfaction is our #1 priority.”
Heather Moore Project Manager
“Some call me the CEO. I call myself the Cheerleader for an awesome team!”
William B. Riddick Founder & CEO
“CSP is here to assist you with your IT needs.”
Beth Wylie Inside Sales Manager
Thinking ofHiring A New IT Company?
On What Questions You Need To Ask Before Signing Any Agreement.
Technology has made the CPA’s job easier, but while you may be an expert in accounting, you are probably not a tech specialist. A managed IT service company can give you the edge with their expertise and knowledge.
With increasing reliance on electronic data management systems, client portals, and email communications, the risk of hacking, misdirected data, or stolen information grows.
A breach in your organization can be costly in many ways.
Your client may hold you responsible for damages, such as lost business, exposure of trade secrets, and the expense of repairing the harm done. Keeping client information confidentiality is vital.
There also can be costs to comply with state and federal regulations. These can include credit monitoring services, forensic investigation, and penalties.
The reputation of you and your firm can suffer when there’s a breach, and the trust you’ve worked so hard to build, along with the confidence your client has had in you, is shattered. It’s expected that you will maintain strong security and confidentiality, and if there’s a problem, it creates the impression your company is not taking care of the basics, and might be lax in other areas.
If you’re attacked by malware, through emails or transferred data, it can infect your entire system. Not only that, it could spread to your client’s network and infect them.
In addition to security breaches, system outages can hurt your firm’s productivity, discourage your staff, and cause havoc with deadlines.
The best defense is a good offense, and stopping these problems before they start is a lot more effective than trying to fix them after they’ve happened. On-going security monitoring, customized solutions, and responsive support is a proactive way to avoid serious issues.
Not every IT service company has the knowledge of what CPA firms need in order to stand out as the best in their industry, but the right IT company can bring innovative solutions to manage cyber risks, increase staff efficiency, and create processes and systems that result in maximum productivity. Keeping track of the current requirements is an ongoing challenge, and an IT company that is familiar with the specifics can keep you compliant while you focus on your clients.
You want to partner with a company who understands the specific needs of CPA firms and can provide the appropriate solutions and security. Choosing the right IT team will protect your data and ensure your systems are functioning optimally to keep your firm and the clients safe and secure.
CSP, Inc is the trusted choice when it comes to staying ahead of the latest information technology tips, tricks, and news. Contact us at (919) 424--2000 or send us an email at firstname.lastname@example.org for more information.