Enabling customers to find the best IT solutions for their business while providing quality customer service.
Natalie Shadeck Client Account Manager
Always at your service to provide the highest level of quality support to our customers.
Anthony Firth Client Engineer
We treat all of our clients like family, so expect nothing but the best.
Tony DiCarlo Systems Engineer
Driven by excellent IT solutions and outstanding customer support.
Anthony Monteverde Systems Engineer
“I’m passionate about building and fostering relationships, and finding solutions for success.”
Michael Koenig Client Account Manager
“Enabling IT to become an effective and valuable partner by delivering premier customer service and quality IT solutions achieving business goals.”
Jake Parrott Business Development Manager
“Serving the client through IT solutions is my passion. A happy client is a happy me.”
Jason RichardsonClient Engineer
“Striving to provide friendly and quality service to our customers”
Ted Rorabaugh Client Engineer
“I help clients stabilize and grow their IT infrastructure so they can focus on growing their core business.”
Josh Wilshire Systems Engineer Team Lead
“Helping to maintain daily office operations and provide the highest level of customer service is my goal”
AnNette Chavez Administrative Assistant
“Providing courteous, quality IT service for our customers.”
Rich Yoest Rapid Response Team Supervisor
“Striving to be your trusted adviser and IT teammate in accomplishing all your business goals”
Brandan Bishop Client Account Manager
“I strive to provide the highest level of quality service to our customers.”
Tommy Williams Sr. Hardware Engineer
“I’m driven by the steadfast belief that technology must serve as a business enabler. This mantra has driven 21
Years of successful partnerships.”
Stephen Riddick VP Sales & Marketing
“CSP doesn’t succeed unless your company succeeds.”
Stephen Allen Inventory Manager
“Through my intuition and genuine concern to help others I have built long-lasting relationships with our customers, co-workers and business partners.”
Scott Forbes VP Support Services
“Every day, I work with clients to help plan the future of their businesses.”
Michael Bowman vCIO
“Your IT problems become our IT solutions.”
Mark McLemore Project Engineer
“Managing internal and external operations to ensure that CSP provides quality and reliable customer service .”
Margie Figueroa Business Manager
“Helping customers get the most out of their IT Infrastructure.”
Marc Gillet Project Engineer
“Providing quality internal and externals financial support to our customers and accounting support to CSP.”
Katie Steiglitz Accounting Administrator
“Your satisfaction is our #1 priority.”
Heather Moore Project Manager
“Making technologies efficiently work to increase productivity.”
Darryl Richards Client Engineer
“Some call me the CEO. I call myself the Cheerleader for an awesome team!”
William B. Riddick Founder & CEO
“CSP is here to assist you with your IT needs.”
Beth Wylie Inside Sales Manager
Thinking ofHiring A New IT Company?
On What Questions You Need To Ask Before Signing Any Agreement.
The Equifax breach may have affected 143 million Americans. When you consider that there are 247,813,910 adults living in the United States, that’s over 50%. The odds are pretty good that you’ve been affected.
Your private information may now be in the hands of criminals, with ongoing consequences as they sell your data to others.
If you’re affected, items like your Social Security number, birth date, address and driver’s license number could be used to steal your identity, credit card numbers and more.
Equifax discovered the “unauthorized access” on July 29th. An investigation is ongoing, and so far, they’ve found that the breach jeopardized credit card numbers for about 209,000 consumers and personal identifying information for approximately 182,000.
Equifax set up a Website — https://www.equifaxsecurity2017.com that you can visit to see if you’ve been impacted by the breach. They invite you to enroll in TrustedID Premier, a 3-bureau credit monitoring service (Equifax, Experian and Trans Union) which is operated by Equifax. You’ll be asked to provide your last name and the last six digits of your Social Security number, and based on this they’ll send you (or so they say) a message indicating whether your personal information was impacted. Regardless of whether your information may have been impacted, the company says it will provide everyone the option to enroll in TrustedID Premier until Nov. 21, 2017.
Plus, the Trustedid.com site Equifax promoted for free credit monitoring services was only intermittently available due to the high volume of traffic following the announcement about the breach.
And the site won’t necessarily tell you whether you were affected. Many haven’t received a yes or no answer to the question of whether they were impacted, but instead the message said that credit monitoring services weren’t available, and to check back later in the month.
Equifax says you’ll get free service for one year. The fact that they’re offering you their own identity protection services doesn’t seem quite right—To me it appears to be a conflict of interest.Typically, credit monitoring is free for a period of time, and then the company will try to upsell additional protection. And, why should we now trust Equifax to do anything right security-wise after this incident? Think about this.
Whose Fault Is This?
Who’s responsible? Equifax. The fact that the criminals obtained such a large amount of confidential data from the Equifax website implies that they didn’t update the security for their Internet-facing Web applications. This may have been due to a lack of security leadership at Equifax, as they were in the process of looking for someone to fill the role of VP of Cybersecurity. Nevertheless, this is no excuse. They could have hired an outside Managed Service Provider to ensure they were protected.
This isn’t the first time Equifax or another major credit bureau has experienced a breach impacting a significant number of Americans:
Three top executives at Equifax sold millions of dollar’s worth of stock during the time between when the company says it discovered the breach and when it notified the public and investors. (Sounds fishy? I think so.)
The executives said they didn’t know about the breach when they sold their shares. Bronstein, Gewirtz & Grossman, LLC, a law firm in New York, announced that it’s investigating potential insider trading claims against Equifax.
Equifax will be target of multiple class action lawsuits as a result of the breach, but there’s no guarantee is will result in any money for affected consumers.
What Should You Do?
You can assume that all your personal information has already been jeopardized in this breach, and that it’s been sold many times over to other cybercriminals.
Here’s my advice:
Sign up for credit monitoring if you can. (Note: It’s typically not possible to sign up for credit monitoring services after a freeze is in place.)
Place a security freeze on your file with Equifax and the other major credit bureaus. Businesses should also do so with Innovis, a bureau that runs credit checks on businesses. The security freeze will block any creditors from viewing or pulling your credit file, unless you unfreeze it. With a freeze in place on your credit file, ID thieves won’t be able to get lines of credit in your name, and the freeze will help to protect your credit score because each credit inquiry lowers it.
Protect Your Business and Internet-Facing Websites.
Just because you own or manage a business that’s much smaller than Equifax, you could be targeted by these same criminals. Ensure your IT security is robust and up to date. If you need assistance, contact our security experts at CSP, Inc in Raleigh. (919) email@example.com This is the best that you can do for your business and customers.