1310 Nowell Road
Raleigh, NC 27607
Another ransomware outbreak is spreading across the world today (primarily in Europe, but starting to hit the United States). Details are limited, but CSP is closely monitoring the situation. Please read this important note for additional details:
This current strand appears to have similar traits to the WannaCry outbreak in May. Specifically, it is using the NSA’s exploit, EternalBlue, to spread via unpatched machines. (Details are still fuzzy, but this much is known.)
We are reaching out to our vendor partners to stay abreast of additional developments. Furthermore, we are currently embarking on another patch audit to make sure everyone is up to date. We do not see the need for emergency server patching at this time, but we will continue to evaluate.
IMPORTANT — What Can You Do? (Specific To This Attack):
CSP is extremely proactive with server patching. Workstation patching, on the other hand, requires assistance from your end users. Our systems automatically scan all machines at 1AM every night. We apply patches to anyone not current. However, the PC must be turned on to be detected. As such, we remind you to ask all users to leave their PCs on overnight. If a workstation, simply log off. If a laptop, make sure the device is connected to the internet (even at home…doesn’t need to be on your corporate network), change the power settings to prevent it from going to sleep, and log off.
What Can You Do? (General):
The threats are always changing. Thus, CSP recommends a layered approach to security. We are in the process of rolling out three new solutions to address growing vulnerabilities. We will be rolling these out over the coming weeks. Please reach out to your Client Account Manager with any specific questions.
Thanks and stay tuned for more updates,
Your CSP Team
Always at your service to provide the highest level of quality support to our customers.
Anthony Firth Client Engineer
“I’m passionate about building and fostering relationships, and finding solutions for success.”
Michael Koenig Client Account Manager
“I help clients stabilize and grow their IT infrastructure so they can focus on growing their core business.”
Josh Wilshire Systems Engineer Team Lead
“I strive to provide the highest level of quality service to our customers.”
Tommy Williams Sr. Hardware Engineer
“I’m driven by the steadfast belief that technology must serve as a business enabler. This mantra has driven 21
Years of successful partnerships.”
Stephen Riddick VP Sales & Marketing
“CSP doesn’t succeed unless your company succeeds.”
Stephen Allen Inventory Manager
“Through my intuition and genuine concern to help others I have built long-lasting relationships with our customers, co-workers and business partners.”
Scott Forbes VP Support Services
“Every day, I work with clients to help plan the future of their businesses.”
Michael Bowman vCIO
“Your IT problems become our IT solutions.”
Mark McLemore Project Engineer
“Managing internal and external operations to ensure that CSP provides quality and reliable customer service .”
Margie Figueroa Business Manager
“Providing quality internal and externals financial support to our customers and accounting support to CSP.”
Katie Steiglitz Accounting Administrator
“Some call me the CEO. I call myself the Cheerleader for an awesome team!”
William B. Riddick Founder & CEO
“CSP is here to assist you with your IT needs.”
Beth Wylie Inside Sales Manager
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Raleigh IT Support Company and IT Services Provider | CSP Inc.
1310 Nowell Rd,
Raleigh, NC 27607
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