1310 Nowell Road
Raleigh, NC 27607
Cost-cutting measures are not unusual for organizations as they traverse the standard lifecycle of products and services. What you decide to cut during the lean times can have just as much impact as to where investments go when your business is flush with cash. Some organizations start their cuts in advertising and marketing but eventually make their way to technology projects. Managing expenses and balancing them with the associated risks is a critical task in organizations, but there are two places where the risk simply isn’t worth the savings in expense reductions: cybersecurity and proactive support for your business technology. Reducing your funds in these two vital areas could cause a negative impact on the organization that has a ripple effect felt for years to come. Here’s why these are the two places that you should never cut corners in your business.
Cybersecurity is a broad term that refers to a range of activities including hardware protection, software patches, password requirements, staff training, server maintenance, cloud-based controls and more. There is no simple definition of what can be included in cybersecurity and business requirements change on a fairly regular basis. This alone makes it difficult to set a budget and stick with it — or reduce it over time. The ever-changing nature of threats that can effectively cripple an organization in a very short period of time means that your business will need to continually invest in learning and growth opportunities to reduce the risk to your organization.
Data protection is another facet of cybersecurity that demands consideration. From the 2018 GDPR (General Data Protection Regulation) to more recent requirements in various states, data privacy and compliance has come to the forefront of the security conversation. Businesses must first wrangle and then protect sensitive personal, health and financial data — not to mention securing their business systems from infiltration by hackers. Skimping on these critical tasks or attempting to do them in-house with limited resources can open your organization to significant fines if you’re found to be non-compliant with global or state-supported regulations.
It’s always tempting to cut out what could essentially be considered insurance: the ongoing maintenance and support of your technology hardware and software. When your business reverts to paying only for systems that are broken and unable to be used, you’re left with a hodgepodge of user complaints due to slowdowns that aren’t “bad enough” to be sent out for repair. Plus, you’re looking at a hefty fee for getting any break-fix work done quickly — and forget about being able to budget effectively by guessing what could potentially require repair or replacement during the year.
Proactive maintenance of your business systems allows business users to maintain a high level of productivity while also factoring your technology costs at a reasonable level throughout the year. It can be extremely challenging when you’ve exhausted your budget for break-fix support for the year, only to find that it’s only the beginning of the third quarter. In that case, you’re either siphoning funds from other crucial projects or trying to limp through the remainder of the year until you can reset your budget and resolve outstanding problems. Investing in proactive maintenance means you don’t have to question whether a fix is “important enough” to be resolved as long as the issue is within your service threshold.
Protecting your business from unnecessary risk can feel like a full-time job for busy technology leaders. Fortunately, IT managed services providers are able to help with both proactive maintenance and providing the high level of cybersecurity expertise that is needed to help protect your business from both current and emerging threats.
Always at your service to provide the highest level of quality support to our customers.
Anthony Firth Client Engineer
“I’m passionate about building and fostering relationships, and finding solutions for success.”
Michael Koenig Client Account Manager
“I help clients stabilize and grow their IT infrastructure so they can focus on growing their core business.”
Josh Wilshire Systems Engineer Team Lead
“I strive to provide the highest level of quality service to our customers.”
Tommy Williams Sr. Hardware Engineer
“I’m driven by the steadfast belief that technology must serve as a business enabler. This mantra has driven 21
Years of successful partnerships.”
Stephen Riddick VP Sales & Marketing
“CSP doesn’t succeed unless your company succeeds.”
Stephen Allen Inventory Manager
“Through my intuition and genuine concern to help others I have built long-lasting relationships with our customers, co-workers and business partners.”
Scott Forbes VP Support Services
“Every day, I work with clients to help plan the future of their businesses.”
Michael Bowman vCIO
“Your IT problems become our IT solutions.”
Mark McLemore Project Engineer
“Managing internal and external operations to ensure that CSP provides quality and reliable customer service .”
Margie Figueroa Business Manager
“Providing quality internal and externals financial support to our customers and accounting support to CSP.”
Katie Steiglitz Accounting Administrator
“Some call me the CEO. I call myself the Cheerleader for an awesome team!”
William B. Riddick Founder & CEO
“CSP is here to assist you with your IT needs.”
Beth Wylie Inside Sales Manager
On What Questions You Need To Ask Before Signing Any Agreement.
"*" indicates required fields
Raleigh IT Support Company and IT Services Provider | CSP Inc.
1310 Nowell Rd,
Raleigh, NC 27607
Receive email updates and informative marketing materials by subscribing to our newsletter.