Enabling customers to find the best IT solutions for their business while providing quality customer service.
Natalie Shadeck Client Account Manager
Always at your service to provide the highest level of quality support to our customers.
Anthony Firth Client Engineer
We treat all of our clients like family, so expect nothing but the best.
Tony DiCarlo Systems Engineer
Driven by excellent IT solutions and outstanding customer support.
Anthony Monteverde Systems Engineer
“I’m passionate about building and fostering relationships, and finding solutions for success.”
Michael Koenig Client Account Manager
“Enabling IT to become an effective and valuable partner by delivering premier customer service and quality IT solutions achieving business goals.”
Jake Parrott Business Development Manager
“Serving the client through IT solutions is my passion. A happy client is a happy me.”
Jason RichardsonClient Engineer
“Striving to provide friendly and quality service to our customers”
Ted Rorabaugh Client Engineer
“I help clients stabilize and grow their IT infrastructure so they can focus on growing their core business.”
Josh Wilshire Systems Engineer Team Lead
“Helping to maintain daily office operations and provide the highest level of customer service is my goal”
AnNette Chavez Administrative Assistant
“Providing courteous, quality IT service for our customers.”
Rich Yoest Rapid Response Team Supervisor
“Striving to be your trusted adviser and IT teammate in accomplishing all your business goals”
Brandan Bishop Client Account Manager
“I strive to provide the highest level of quality service to our customers.”
Tommy Williams Sr. Hardware Engineer
“I’m driven by the steadfast belief that technology must serve as a business enabler. This mantra has driven 21
Years of successful partnerships.”
Stephen Riddick VP Sales & Marketing
“CSP doesn’t succeed unless your company succeeds.”
Stephen Allen Inventory Manager
“Through my intuition and genuine concern to help others I have built long-lasting relationships with our customers, co-workers and business partners.”
Scott Forbes VP Support Services
“Every day, I work with clients to help plan the future of their businesses.”
Michael Bowman vCIO
“Your IT problems become our IT solutions.”
Mark McLemore Project Engineer
“Managing internal and external operations to ensure that CSP provides quality and reliable customer service .”
Margie Figueroa Business Manager
“Helping customers get the most out of their IT Infrastructure.”
Marc Gillet Project Engineer
“Providing quality internal and externals financial support to our customers and accounting support to CSP.”
Katie Steiglitz Accounting Administrator
“Your satisfaction is our #1 priority.”
Heather Moore Project Manager
“Making technologies efficiently work to increase productivity.”
Darryl Richards Client Engineer
“Some call me the CEO. I call myself the Cheerleader for an awesome team!”
William B. Riddick Founder & CEO
“CSP is here to assist you with your IT needs.”
Beth Wylie Inside Sales Manager
Thinking ofHiring A New IT Company?
On What Questions You Need To Ask Before Signing Any Agreement.
Whether you’ve been through the wringer already with IT security challenges, or you simply suspect your IT security defenses need an overhaul – CSP is your Raleigh, NC leader in advising and consulting companies of all sizes and industries on the matter. We can get your business to the level at which it needs to be, with our comprehensive and thorough cyber security training for Raleigh companies and staff across all departments.
Is Your IT Security Policy Up to Snuff?
Many companies may think their IT security policies will pull them through the next compliance audit or even next occurrence of email phishing or malware. This belief, for too many businesses, however, is illusory.
Internet security, or cyber security policy and procedures entail a different set of standards than IT security, or network security per se, even though they are related. You want to have a holistic, wide-reaching nexus of policies that cover all aspects of both your IT and internet security, but, where many companies falter is they have the security tools and technology in place, but not the end-user policies and workplace education that can mean the difference between a ransomware catastrophe and avoidance of such a disaster.
Don’t Let the Cybercriminals Gain a Foothold
Cybercriminals are stealing confidential data via social engineering and weaknesses in company email security policies — if not total lack of them. If even one of your employees gets a phishing email and opens it, downloads a pdf. file with malware attached, or visits a criminal’s website that’s disguised as a legitimate site, your business data — and reputation, compliance standing and very existence — is put in jeopardy.
Multiple studies have reached the same overwhelming conclusion regarding cybercrime exploits of social engineering in the workplace.
Here’s what a few found regarding the percentage of IT security breaches caused by social engineering:
95% according to IBM’s Security Services Cyber Security Intelligence Index Report.
90% according to Online Trust Alliance.
78% according to Verizon.
Even small and mid-sized businesses aren’t immune to security breaches. Here are some statistics on the cybersecurity challenges of medium-sized companies:
71% of cyber breaches occurred in businesses with fewer than 100 employees. (Verizon)
60% of SMBs went out of business within 6 months of a data breach. (National Cyber Security Alliance)
Raleigh Cyber Security Training for the 21st Century
With all the dangerous cyber security exploits going around, such as ransomware, adware, malware, and email phishing schemes of all types – we have to be more vigilant than ever. We have to take our workplace cyber security up about ten notches.
With our tutelage, you can have your entire workforce passing a rigorous cyber security course in really no time at all. You, your business, and your staff will all be much better for it, because let’s face it – nobody wins when a company’s computer network is compromised. Each of your staff members will gain the stark realization that by being careless with emails, they aren’t merely putting their company in jeopardy, but their own jobs and livelihoods as well.
Although you may have a fortress of IT security tools, hardware, and appliances, if you haven’t trained your employees to be able to readily identify cyber threats, you’ve left yourself and your business wide open to compliance violations and huge fines, a downgrade in your reputation among your clients, and a very messy situation (especially if it’s a ransomware infection).
Plus, many regulations, insurance policies, compliance laws, and audits require workplace cyber security and safety policies and training that many SMBs don’t maintain.
The Solution—PII PROTECT from CSP
Our IT Security Training for Raleigh companies provides a portal that includes Online Training, a Monthly Newsletter, and Weekly Micro-Training. With this exclusive proprietary program, business owners can track each employee’s progress, such as what they’ve completed, and how they’ve performed on tests.
Here’s what’s included in our exclusive cyber security training for Raleigh businesses:
IT SECURITY TRAINING
Online Security Training (self-paced)
Weekly Micro-Training (2-minute video on active threats)
Monthly IT Security Newsletter
IT SECURITY TESTING
Online Certification Test
Periodic fake/simulated “Phishing Attacks”
IT POLICIES and PROCEDURES
Access to 10 IT Security Policies
Online tracking of policy acceptance
MANAGEMENT & ADMINISTRATION
Online IT Security Portal for all resources
Executive Reports for tracking purposes
Your #1 Cyber Security Policy – Safety (and all the rest)
The CSP PII PROTECT portal also provides IT Policies that you can use and publish as is, or edit according to your needs. Simply select the cyber policies you want your users to adhere to when they take our online cyber security training course:
Written Information Security Policy
Security Incident Response
Network Security Policy
Access Controls Policy
Computer Use Policy
Disposal Procedure Policy
Facility Security Plan Policy
Pricing for PII PROTECT is based upon the number of users we get for any given training course.
Ready to Let Us Be Your Cyber Security Educators?
Don’t wait until your Raleigh business gets hit with a costly cyber exploit. Let us educate your staff with the proper cyber security policy and procedures that will have you weathering the next cyberattack and compliance audit!