Enabling customers to find the best IT solutions for their business while providing quality customer service.
Natalie Shadeck Client Account Manager
Always at your service to provide the highest level of quality support to our customers.
Anthony Firth Client Engineer
We treat all of our clients like family, so expect nothing but the best.
Tony DiCarlo Systems Engineer
Driven by excellent IT solutions and outstanding customer support.
Anthony Monteverde Systems Engineer
“I’m passionate about building and fostering relationships, and finding solutions for success.”
Michael Koenig Client Account Manager
“Enabling IT to become an effective and valuable partner by delivering premier customer service and quality IT solutions achieving business goals.”
Jake Parrott Business Development Manager
“Serving the client through IT solutions is my passion. A happy client is a happy me.”
Jason RichardsonClient Engineer
“Striving to provide friendly and quality service to our customers”
Ted Rorabaugh Client Engineer
“I help clients stabilize and grow their IT infrastructure so they can focus on growing their core business.”
Josh Wilshire Systems Engineer Team Lead
“Providing courteous, quality IT service for our customers.”
Rich Yoest Rapid Response Team Supervisor
“Striving to be your trusted adviser and IT teammate in accomplishing all your business goals”
Brandan Bishop Client Account Manager
“I strive to provide the highest level of quality service to our customers.”
Tommy Williams Sr. Hardware Engineer
“I’m driven by the steadfast belief that technology must serve as a business enabler. This mantra has driven 21
Years of successful partnerships.”
Stephen Riddick VP Sales & Marketing
“CSP doesn’t succeed unless your company succeeds.”
Stephen Allen Inventory Manager
“Through my intuition and genuine concern to help others I have built long-lasting relationships with our customers, co-workers and business partners.”
Scott Forbes VP Support Services
“Every day, I work with clients to help plan the future of their businesses.”
Michael Bowman vCIO
“Your IT problems become our IT solutions.”
Mark McLemore Project Engineer
“Managing internal and external operations to ensure that CSP provides quality and reliable customer service .”
Margie Figueroa Business Manager
“Helping customers get the most out of their IT Infrastructure.”
Marc Gillet Project Engineer
“Providing quality internal and externals financial support to our customers and accounting support to CSP.”
Katie Steiglitz Accounting Administrator
“Your satisfaction is our #1 priority.”
Heather Moore Project Manager
“Making technologies efficiently work to increase productivity.”
Darryl Richards Client Engineer
“Some call me the CEO. I call myself the Cheerleader for an awesome team!”
William B. Riddick Founder & CEO
“CSP is here to assist you with your IT needs.”
Beth Wylie Inside Sales Manager
Thinking ofHiring A New IT Company?
On What Questions You Need To Ask Before Signing Any Agreement.
According to a recent Security Week article, cyber situational awareness demands “an all-encompassing approach” to threat analysis, monitoring, and risk assessment, and that goes for anyone doing online business or even simple personal Web surfing. Internet intelligence, enterprise intelligence, and threat intelligence all play a significant role in this endeavor aimed at greater cyber safety.
Definitions need to be established, however, as the IT industry has not yet standardized the meaning of these terms, leaving many on both sides of the IT coin (clients and service providers) to make up their own definitions for what they mean. As broken down by Derek Gabbard writing in Security Week cyber situational awareness is three-tiered, and entails:
“Internet intelligence includes understanding the logical and physical landscape of global Internet assets most critical to the business; enterprise intelligence describes the landscape and activities occurring within the enterprise perimeter; threat intelligence is applied to all activities that could adversely impact operations, whether they are inside or outside the traditional perimeter.”
Some executives and enterprisers, however, especially in the private sector, hesitate to fully embrace this philosophy. Is this because they haven’t given the idea enough of a think-through? Still others seem to be set against adopting the capabilities required for true cyber situational awareness because they believe the responsibility lies solely with government agencies and with their service providers, rather than upon SMBs and other organizations who adopt cyber defense and safety standards for and by their own making, based upon the evidence at hand.
October is Cybersecurity Awareness Month
We should all breathe a bit easier, with October officially being cybersecurity awareness month and President Obama partnering with the National Cyber Security Alliance (NCSA) to generate a public awareness campaign they are calling “Lock Down Your Login”. According to the White House, 62% of successful data breaches could have been prevented by the use of more effective authentication systems such as biometrics or multi-factor authentication (MFA) or two-factor authentication (TFA) for logins. TFA increases security by requiring login parameters beyond just a password, and many email service providers and social media platforms now offer MFA or TFA as a free service to increase their own popularity and keep their users safe on the Internet at the same time.
The Threat of Public Networks
Cybercriminals are fond of hanging around Wi-Fi hotspots and looking for unprotected users whom they can exploit through public network infiltration. A good Internet safety tip is to avoid logging onto data-sensitive sites like bank accounts, email, or any site over which you would be sharing personally-identifiable information (PII) or payment card information (PCI) when you are at a Wi-Fi hotspot. If you absolutely have to, though, the use of a virtual private network, or VPN service provider enables data encryption, adding an extra layer of security to your private communications, making it harder for cyber crooks to try to pilfer your personal data.
The Importance of Employee Cyber Awareness
Over and over and over again we are seeing the IT and cybersecurity pundits sounding off about the huge importance of having workplace policies in use that stress cyber safety standards similar to OSHA standards for the manufacturing and construction industry. Run exercises, drills, have meetings, reinforce and reward cyber situational awareness, and your business organization will be many times cyber-safer for it.
IT Experts Answer the Cyber Safety Call
If you need further advice about cyber safety awareness, CSP, Inc is a proven leader in providing IT consulting and cybersecurity in Raleigh. Contact one of our expert IT staff at (919) 424--2000 or send us an email at firstname.lastname@example.org today, and we can help you with all of your cyber safety, defense, and security questions or needs.