Enabling customers to find the best IT solutions for their business while providing quality customer service.
Natalie Shadeck Client Account Manager
Always at your service to provide the highest level of quality support to our customers.
Anthony Firth Client Engineer
We treat all of our clients like family, so expect nothing but the best.
Tony DiCarlo Systems Engineer
Driven by excellent IT solutions and outstanding customer support.
Anthony Monteverde Systems Engineer
“I’m passionate about building and fostering relationships, and finding solutions for success.”
Michael Koenig Client Account Manager
“Enabling IT to become an effective and valuable partner by delivering premier customer service and quality IT solutions achieving business goals.”
Jake Parrott Business Development Manager
“Serving the client through IT solutions is my passion. A happy client is a happy me.”
Jason RichardsonClient Engineer
“Striving to provide friendly and quality service to our customers”
Ted Rorabaugh Client Engineer
“I help clients stabilize and grow their IT infrastructure so they can focus on growing their core business.”
Josh Wilshire Systems Engineer Team Lead
“Helping to maintain daily office operations and provide the highest level of customer service is my goal”
AnNette Chavez Administrative Assistant
“Providing courteous, quality IT service for our customers.”
Rich Yoest Rapid Response Team Supervisor
“Striving to be your trusted adviser and IT teammate in accomplishing all your business goals”
Brandan Bishop Client Account Manager
“I strive to provide the highest level of quality service to our customers.”
Tommy Williams Sr. Hardware Engineer
“I’m driven by the steadfast belief that technology must serve as a business enabler. This mantra has driven 21
Years of successful partnerships.”
Stephen Riddick VP Sales & Marketing
“CSP doesn’t succeed unless your company succeeds.”
Stephen Allen Inventory Manager
“Through my intuition and genuine concern to help others I have built long-lasting relationships with our customers, co-workers and business partners.”
Scott Forbes VP Support Services
“Every day, I work with clients to help plan the future of their businesses.”
Michael Bowman vCIO
“Your IT problems become our IT solutions.”
Mark McLemore Project Engineer
“Managing internal and external operations to ensure that CSP provides quality and reliable customer service .”
Margie Figueroa Business Manager
“Helping customers get the most out of their IT Infrastructure.”
Marc Gillet Project Engineer
“Providing quality internal and externals financial support to our customers and accounting support to CSP.”
Katie Steiglitz Accounting Administrator
“Your satisfaction is our #1 priority.”
Heather Moore Project Manager
“Making technologies efficiently work to increase productivity.”
Darryl Richards Client Engineer
“Some call me the CEO. I call myself the Cheerleader for an awesome team!”
William B. Riddick Founder & CEO
“CSP is here to assist you with your IT needs.”
Beth Wylie Inside Sales Manager
Thinking ofHiring A New IT Company?
On What Questions You Need To Ask Before Signing Any Agreement.
In the past few weeks, we’ve noticed an extensive amount of phishing emails sent to us, and our clients, as a result of a new email scam, wherein the cybercriminal attempts to persuade the victim into opening a fake “incoming fax” email. If the victim opens the email and clicks any links, malware will quickly be downloaded onto the computer system and/or the victim will be directed to a drive-by-download site.
Have You Received an Email Like This? DO NOT Click Any Links or Attachments!
If you’ve received a suspicious email that tells you you’ve got an incoming fax, DO NOT open the email, don’t click any links, and don’t open any attachments under any circumstances! If you do, you’re facing the risk of a malware infection, which often results in:
Slow computer performance
Wasted payroll dollars
Missed business opportunities
Also keep in mind, as the holidays are coming up, we’ve noticed many phishing emails claiming to be “UPS tracking information.” As most of us are ordering gifts for our loved ones online, cybercriminals are taking advantage of this fact and sending these dangerous emails to unsuspecting victims.
If you’re worried about phishing emails, here’s a few tips to help you and your staff members stay safe:
Never open attachments/click links within emails: If you’re not sure who sent the email, or if it’s from a friend but it doesn’t seem like something they’d send, don’t open attachments or click links. Always verify the source to be safe.
Teach your staff members about proper best practices: If you’re concerned about your staff members opening a malicious email attachment or visiting a drive-by-download site, teach them best practices and help them stay aware.
Install proper email filtering and anti-virus software: Install email filtering and anti-virus software – the email filtering mitigates the risk of phishing emails getting through while the anti-virus software will alert you if something does, so the issue can be remediated right away.
Call our team of IT experts IMMEDIATELY: If you’ve opened an attachment or visited a potentially dangerous website, or you’re worried about the security of your email/IT systems, call our team of IT experts – we’re happy to help.
Interested in learning more about phishing emails and how to spot a dangerous link/attachment? Give us a call at (919) 424--2000 or send us an email at email@example.com. CSP, Inc is the leading IT support company for businesses throughout Raleigh.