The incident concerning Amazon’s S3 Service shows that it is dangerous to put all your resources on one service.
So, it makes sense while your company may use one provider for web services it uses another provider for backup and disaster recovery services.
On February 28, 2016, users of Amazon Web Services went dark for almost four hours. The particular outage was for Amazon’s Simple Storage Service (S3) serviced by Amazon Web Services’ US-East-1 region also called the North Virginia Region. This is one of many of Amazon Web Services data centers and is used by many businesses with a high profile like:
Planning in the Event of a Loss of Service
Also, tens of thousands of smaller businesses were impacted too, with their sites going down or being slowed down to the point where searchers left. There was a lesson to be learned by those whose businesses were adversely affected by the S3 outage. The lesson – businesses must have a Plan B for when a primary web services provider goes offline. Not only were company websites downed by the incident, so was access to shared files, shared images, shared contacts, and other things needed for a company’s daily operations.
While the Amazon S3 incident was a boon to competing services such as Microsoft’s Azure and Google’s G Suite, it also served to point out AWS S3 needs to be divided into smaller failure zones.
But, while many companies may move to another service, their real problem was the lack of a robust backup and disaster recovery plan. Had they been better prepared they could have restored their services in less time than the 4 hours that the US-1 S3 service needed to regain full-service for its clients.
What About Redundancy?
Many experts recommend redundancy which means using multiple web service providers so that if one goes down you can switch to another. But, for small and medium-sized businesses or startups, the costs are often prohibitive. This makes storing a full backup of your information on another website from which a restore can be initiated a right solution. Let’s take a deep dive and learn the best practices for backup and disaster recovery services.
Backup and Disaster Recovery Best Practices
The incident concerning Amazon’s S3 Service shows that it is dangerous to put all your resources on one service. So, it makes sense while your company may use one provider for web services it uses another provider for backup and disaster recovery services often referred to as BDR.
To make sure that your BDR services run well, assign responsibilities so that there is a well-defined chain of command. You should have a disaster recovery team who keeps your BDR services up-to-date and note what responsibilities are designated to which employee or vendor in the event of a catastrophe. Assign disaster team leaders responsible for implementing specific parts of the plan when a data disaster occurs.
Arrange for alternative sites and equipment. Suppose your business loses power and it will be off for days – what do you do? You have no phones, computers, HVAC, or lights. A proper disaster plan addresses power losses as well as data losses.
Periodically test your BDR plan to make sure it is current and works for your company.
For more information about Web Services and Backup and Recovery Services contact CSP, Inc in Raleigh by (919) 424--2000 or firstname.lastname@example.org.
“My passion for quality IT service is at the forefront of my career.”
Lance Skipper Client Engineer
Always at your service to provide the highest level of quality support to our customers.
Anthony Firth Client Engineer
“I’m passionate about building and fostering relationships, and finding solutions for success.”
Michael Koenig Client Account Manager
“Enabling IT to become an effective and valuable partner by delivering premier customer service and quality IT solutions achieving business goals.”
Jake Parrott Business Development Manager
“Serving the client through IT solutions is my passion. A happy client is a happy me.”
Jason RichardsonClient Engineer
“Striving to provide friendly and quality service to our customers”
Ted Rorabaugh Client Engineer
“I help clients stabilize and grow their IT infrastructure so they can focus on growing their core business.”
Josh Wilshire Systems Engineer Team Lead
“Providing courteous, quality IT service for our customers.”
Rich Yoest Rapid Response Team Supervisor
“Striving to be your trusted adviser and IT teammate in accomplishing all your business goals”
Brandan Bishop Client Account Manager
“I strive to provide the highest level of quality service to our customers.”
Tommy Williams Sr. Hardware Engineer
“I’m driven by the steadfast belief that technology must serve as a business enabler. This mantra has driven 21
Years of successful partnerships.”
Stephen Riddick VP Sales & Marketing
“CSP doesn’t succeed unless your company succeeds.”
Stephen Allen Inventory Manager
“Through my intuition and genuine concern to help others I have built long-lasting relationships with our customers, co-workers and business partners.”
Scott Forbes VP Support Services
“Every day, I work with clients to help plan the future of their businesses.”
Michael Bowman vCIO
“Your IT problems become our IT solutions.”
Mark McLemore Project Engineer
“Managing internal and external operations to ensure that CSP provides quality and reliable customer service .”
Margie Figueroa Business Manager
“Helping customers get the most out of their IT Infrastructure.”
Marc Gillet Project Engineer
“Providing quality internal and externals financial support to our customers and accounting support to CSP.”
Katie Steiglitz Accounting Administrator
“Your satisfaction is our #1 priority.”
Heather Moore Project Manager
“Some call me the CEO. I call myself the Cheerleader for an awesome team!”
William B. Riddick Founder & CEO
“CSP is here to assist you with your IT needs.”
Beth Wylie Inside Sales Manager
Thinking ofHiring A New IT Company?
On What Questions You Need To Ask Before Signing Any Agreement.