Always at your service to provide the highest level of quality support to our customers.
Anthony Firth Client Engineer
“I’m passionate about building and fostering relationships, and finding solutions for success.”
Michael Koenig Client Account Manager
“Enabling IT to become an effective and valuable partner by delivering premier customer service and quality IT solutions achieving business goals.”
Jake Parrott Business Development Manager
“Serving the client through IT solutions is my passion. A happy client is a happy me.”
Jason RichardsonClient Engineer
“Striving to provide friendly and quality service to our customers”
Ted Rorabaugh Client Engineer
“I help clients stabilize and grow their IT infrastructure so they can focus on growing their core business.”
Josh Wilshire Systems Engineer Team Lead
“Providing courteous, quality IT service for our customers.”
Rich Yoest Rapid Response Team Supervisor
“Striving to be your trusted adviser and IT teammate in accomplishing all your business goals”
Brandan Bishop Client Account Manager
“I strive to provide the highest level of quality service to our customers.”
Tommy Williams Sr. Hardware Engineer
“I’m driven by the steadfast belief that technology must serve as a business enabler. This mantra has driven 21
Years of successful partnerships.”
Stephen Riddick VP Sales & Marketing
“CSP doesn’t succeed unless your company succeeds.”
Stephen Allen Inventory Manager
“Through my intuition and genuine concern to help others I have built long-lasting relationships with our customers, co-workers and business partners.”
Scott Forbes VP Support Services
“Every day, I work with clients to help plan the future of their businesses.”
Michael Bowman vCIO
“Your IT problems become our IT solutions.”
Mark McLemore Project Engineer
“Managing internal and external operations to ensure that CSP provides quality and reliable customer service .”
Margie Figueroa Business Manager
“Helping customers get the most out of their IT Infrastructure.”
Marc Gillet Project Engineer
“Providing quality internal and externals financial support to our customers and accounting support to CSP.”
Katie Steiglitz Accounting Administrator
“Your satisfaction is our #1 priority.”
Heather Moore Project Manager
“Some call me the CEO. I call myself the Cheerleader for an awesome team!”
William B. Riddick Founder & CEO
“CSP is here to assist you with your IT needs.”
Beth Wylie Inside Sales Manager
Thinking ofHiring A New IT Company?
On What Questions You Need To Ask Before Signing Any Agreement.
Whether you are an entrepreneur, the owner of a small business or the manager of an already established brand, you are aware of the benefits that managed IT services give you when compared to traditional break/fix IT support. There is, however, an addition concern you should keep in mind when choosing a managed IT provider: data recovery.
What Is Data Recovery and How Does It Help You Succeed?
Data recovery, in its simplest form, is easy to understand in terms of value. CEOs and business managers use data recovery to hedge against the possibility of disastrous data loss. Whether your company works in the tech sector or in a traditional field, the importance of your data cannot be overestimated. Everything from customer data to your income statements and tax records are likely to be contained on a hard disk somewhere in your network. If an unexpected power outage or other disastrous event makes that data inaccessible, you could find yourself facing insurmountable losses.
A simple way to enjoy the benefits of data recovery is to keep local backups of important information. If you copy your data once a week to an external hard drive and keep the drive safe, you will always have that data available. The problem with this approach is that the data is not easily accessible and the recovery process is not a smooth one. Should disaster strike, you will still be faced with losses stemming from decreased productivity and the loss of your most recent records. This is why you should hire a managed IT service to provide you with a comprehensive data recovery strategy.
Modern, Comprehensive Data Recovery Strategies
To enjoy the benefits that data recovery offers without having to lose time, money and energy implementing an inefficient strategy, use a managed IT service that provides data recovery services automatically. For example, this could be in the form of constant server backups, vulnerability metrics and regular audits. With a comprehensive strategy in place, you can save your company’s data from being lost, and also get your network running smoothly in a short time following a disaster.
Reputable providers of managed IT services understand the need for robust data recovery methods. One of the keys to forming a strategy is understanding the causes of data loss. There are four major categories of data loss that your network should be protected against:
Human Error—This type of loss occurs when an employee mistakenly deletes an important file or loses a USB flash drive that carried information. It may also be caused by improper database management.
Cyber Crime—Everything from hacking attempts, corporate espionage and data thievery falls into this category.
Random Causes—Unexpected power loss, software glitches and hardware failures may cause you to lose data. Because these occurrences cannot be predicted, they are described as random.
Natural Disasters—Floods, fires, earthquakes and tornadoes fall into this category. These are major events that can destroy data and physical property as well. While a typical insurance policy will cover the physical damages of a natural disaster, it will not cover the loss in data that could be far more valuable, depending on your business infrastructure.
A managed IT provider will have data recovery systems in place that mitigate the risk of each data loss type described above. A secure, combined service will provide your business with a strategy for recovering your data despite any conceivable obstacle. CSP, Inc is the trusted choice when it comes to staying ahead of the latest information technology tips, tricks, and news. Contact us at (919) 424--2000 or send us an email at firstname.lastname@example.org for more information.