Enabling customers to find the best IT solutions for their business while providing quality customer service.
Natalie Shadeck Client Account Manager
Always at your service to provide the highest level of quality support to our customers.
Anthony Firth Client Engineer
We treat all of our clients like family, so expect nothing but the best.
Tony DiCarlo Systems Engineer
Driven by excellent IT solutions and outstanding customer support.
Anthony Monteverde Systems Engineer
“I’m passionate about building and fostering relationships, and finding solutions for success.”
Michael Koenig Client Account Manager
“Enabling IT to become an effective and valuable partner by delivering premier customer service and quality IT solutions achieving business goals.”
Jake Parrott Business Development Manager
“Serving the client through IT solutions is my passion. A happy client is a happy me.”
Jason RichardsonClient Engineer
“Striving to provide friendly and quality service to our customers”
Ted Rorabaugh Client Engineer
“I help clients stabilize and grow their IT infrastructure so they can focus on growing their core business.”
Josh Wilshire Systems Engineer Team Lead
“Providing courteous, quality IT service for our customers.”
Rich Yoest Rapid Response Team Supervisor
“Striving to be your trusted adviser and IT teammate in accomplishing all your business goals”
Brandan Bishop Client Account Manager
“I strive to provide the highest level of quality service to our customers.”
Tommy Williams Sr. Hardware Engineer
“I’m driven by the steadfast belief that technology must serve as a business enabler. This mantra has driven 21
Years of successful partnerships.”
Stephen Riddick VP Sales & Marketing
“CSP doesn’t succeed unless your company succeeds.”
Stephen Allen Inventory Manager
“Through my intuition and genuine concern to help others I have built long-lasting relationships with our customers, co-workers and business partners.”
Scott Forbes VP Support Services
“Every day, I work with clients to help plan the future of their businesses.”
Michael Bowman vCIO
“Your IT problems become our IT solutions.”
Mark McLemore Project Engineer
“Managing internal and external operations to ensure that CSP provides quality and reliable customer service .”
Margie Figueroa Business Manager
“Helping customers get the most out of their IT Infrastructure.”
Marc Gillet Project Engineer
“Providing quality internal and externals financial support to our customers and accounting support to CSP.”
Katie Steiglitz Accounting Administrator
“Your satisfaction is our #1 priority.”
Heather Moore Project Manager
“Making technologies efficiently work to increase productivity.”
Darryl Richards Client Engineer
“Some call me the CEO. I call myself the Cheerleader for an awesome team!”
William B. Riddick Founder & CEO
“CSP is here to assist you with your IT needs.”
Beth Wylie Inside Sales Manager
Thinking ofHiring A New IT Company?
On What Questions You Need To Ask Before Signing Any Agreement.
Cloud computing and backup services continue to revolutionize how we do business, across the board and in all industries. Here, we take a closer look at how cloud services are aiding the manufacturing sector in streamlining their operations and being more profitable. Cloud-based computing platforms such as Enterprise Resource Planning (ERP) are creating the economic space for massive growth and productivity. For instance, according to a 2014 IDC Manufacturing Insights survey, 49% of manufacturers in the Asia-Pacific region who responded to a recent poll indicated they were running cloud-based computing systems. Cloud computing can now be seen as responsible for unprecedented growth industry-wide, on a global scale.
Factors to Consider
IT experts as well as manufacturers in various industries, such as aerospace, recognize the importance of having sound, reliable cloud-based options. There are many factors in which cloud computing plays a part in trimming the fat and speeding up productivity, such as:
Average time trimmed from months to days on strategic sourcing and supply chain planning
Design of new supply chain networks possible with cloud services
Scaling of manufacturing intelligence globally is optimized
Lower cost and greater accuracy than scaling with legacy systems
Real-time performance testing and quality control saves time and money
Far better analytics and reporting accuracy
The Importance of SaaS Solutions
Saas (software as a service, or storage as a service) solutions functions remotely as a Web-based service allowing business organizations to access their ongoing business databases, for a generally lower-cost monthly fee than licensed applications charge. This is another segment of cloud computing that’s causing the manufacturing sector to take another look at how they do business – and even where and when. With remote cloud-based software services, an automobile manufacturer, for instance, could do all his business with a smartphone or tablet which has permissions to access his cloud computer storage. This allows the business owner or manager to transfer files from a remote location to another remote location, and likewise grant special permissions to share said data, likely with an associate of some kind.
Who Has Time for the IT Infrastructure Business?
This is a question rhetorically asked by nearly every manufacturing manager or even CEO on the planet. Manufacturing mavens are too busy with managing their daily operations to devote any significant amount of time and attention to running their IT infrastructure. This is precisely why you need to leave it to an outsourced IT department, i.e. a managed services provider (MSP) who will strategize and watchdog your company’s IT networks with an eagle’s eye for detection, assessment, and prevention of data center security threats.
Getting Your Head in the Cloud
The abstract nature of cloud computing makes some manufacturers nervous, as they’re used to dealing with hard, concrete realities and solutions. But, what they may not understand is that it is the very abstraction of cloud computing that ensures its efficacy in keeping business continuity and operations rolling in time of disaster. You may call it dependable abstraction, as you dial in things like data encryption, password protection, SQL injection and cyberattack prevention, and a host of other all-too-common occurrences in this age of cyber “espionage”. Only a seasoned IT expert can evaluate, diagnose, and remedy the cybersecurity woes of a given IT network and provide tailor-made solutions that govern your day-to-day network operations, and implement plans subjected to rigorous testing.
The Time for the Cloud is Now
If you’re going without cloud computing services, you’re missing out on streamlining and cutting costs as you increase data backup and protection. CSP, Inc is the leader in providing managed IT services in Raleigh. Have questions? Call (919) 424--2000 or send us an email at firstname.lastname@example.org.