Always at your service to provide the highest level of quality support to our customers.
Anthony Firth Client Engineer
“I’m passionate about building and fostering relationships, and finding solutions for success.”
Michael Koenig Client Account Manager
“Enabling IT to become an effective and valuable partner by delivering premier customer service and quality IT solutions achieving business goals.”
Jake Parrott Business Development Manager
“Serving the client through IT solutions is my passion. A happy client is a happy me.”
Jason RichardsonClient Engineer
“Striving to provide friendly and quality service to our customers”
Ted Rorabaugh Client Engineer
“I help clients stabilize and grow their IT infrastructure so they can focus on growing their core business.”
Josh Wilshire Systems Engineer Team Lead
“Providing courteous, quality IT service for our customers.”
Rich Yoest Rapid Response Team Supervisor
“Striving to be your trusted adviser and IT teammate in accomplishing all your business goals”
Brandan Bishop Client Account Manager
“I strive to provide the highest level of quality service to our customers.”
Tommy Williams Sr. Hardware Engineer
“I’m driven by the steadfast belief that technology must serve as a business enabler. This mantra has driven 21
Years of successful partnerships.”
Stephen Riddick VP Sales & Marketing
“CSP doesn’t succeed unless your company succeeds.”
Stephen Allen Inventory Manager
“Through my intuition and genuine concern to help others I have built long-lasting relationships with our customers, co-workers and business partners.”
Scott Forbes VP Support Services
“Every day, I work with clients to help plan the future of their businesses.”
Michael Bowman vCIO
“Your IT problems become our IT solutions.”
Mark McLemore Project Engineer
“Managing internal and external operations to ensure that CSP provides quality and reliable customer service .”
Margie Figueroa Business Manager
“Helping customers get the most out of their IT Infrastructure.”
Marc Gillet Project Engineer
“Providing quality internal and externals financial support to our customers and accounting support to CSP.”
Katie Steiglitz Accounting Administrator
“Your satisfaction is our #1 priority.”
Heather Moore Project Manager
“Some call me the CEO. I call myself the Cheerleader for an awesome team!”
William B. Riddick Founder & CEO
“CSP is here to assist you with your IT needs.”
Beth Wylie Inside Sales Manager
Thinking ofHiring A New IT Company?
On What Questions You Need To Ask Before Signing Any Agreement.
Tropical Storm Ana marked an early start to this year’s Atlantic hurricane season, battering the coastline of the Carolinas with 60 mph winds and heavy rainfall over Mother’s Day weekend, a full 3 weeks before any hurricane activity was expected.
It doesn’t take a Category 5, Katrina-level disaster to affect your IT infrastructure. Possible tech disaster scenarios caused by the heavy rains and winds brought on by just a tropical storm like Ana include:
Power outages that prevent you from conducting business for an extended period of time
One or more servers fail to come back on when the power does return
Your office is flooded and on-site equipment is physically damaged
Of course, these potential issues are much more likely to be a problem (as well as a more severe problem) if you’re dealing with an actual hurricane rather than a tropical depression or storm. This season three hurricanes are expected, one of which is projected to be a major hurricane, which means a Category 3 storm or higher.
Remember: significant downtime is more than an inconvenience. You need to operate efficiently to get a reasonable return on the substantial investment you’ve already made in your infrastructure and your workforce. Every minute you lose to downtime means lost production and missed opportunities you’ll have to make for later, and it could take months or even longer for your finances to even out after an extensive period of downtime.
To compensate for power outages at the office, it’s important to mobilize your workforce with cloud-connected devices. Migrating to the cloud allows your employees to access business data remotely, so even if the power is out at the office they can still work by finding a place that does have power and setting up there.
Ana has come and gone, but Bill, Claudette, and Danny (the names reserved for the next few storms) have yet to strike. There’s no better time than now to start prepping for possible disaster.
You don’t want to find yourself dealing with extensive downtime during and after a severe storm, wishing you had the foresight to plan ahead before it was too late. The business continuity, cloud consulting, and disaster recovery services provided by CSP, Inc will allow you to weather any storm and keep operating no matter what happens.