Always at your service to provide the highest level of quality support to our customers.
Anthony Firth Client Engineer
“I’m passionate about building and fostering relationships, and finding solutions for success.”
Michael Koenig Client Account Manager
“Enabling IT to become an effective and valuable partner by delivering premier customer service and quality IT solutions achieving business goals.”
Jake Parrott Business Development Manager
“Serving the client through IT solutions is my passion. A happy client is a happy me.”
Jason RichardsonClient Engineer
“Striving to provide friendly and quality service to our customers”
Ted Rorabaugh Client Engineer
“I help clients stabilize and grow their IT infrastructure so they can focus on growing their core business.”
Josh Wilshire Systems Engineer Team Lead
“Providing courteous, quality IT service for our customers.”
Rich Yoest Rapid Response Team Supervisor
“Striving to be your trusted adviser and IT teammate in accomplishing all your business goals”
Brandan Bishop Client Account Manager
“I strive to provide the highest level of quality service to our customers.”
Tommy Williams Sr. Hardware Engineer
“I’m driven by the steadfast belief that technology must serve as a business enabler. This mantra has driven 21
Years of successful partnerships.”
Stephen Riddick VP Sales & Marketing
“CSP doesn’t succeed unless your company succeeds.”
Stephen Allen Inventory Manager
“Through my intuition and genuine concern to help others I have built long-lasting relationships with our customers, co-workers and business partners.”
Scott Forbes VP Support Services
“Every day, I work with clients to help plan the future of their businesses.”
Michael Bowman vCIO
“Your IT problems become our IT solutions.”
Mark McLemore Project Engineer
“Managing internal and external operations to ensure that CSP provides quality and reliable customer service .”
Margie Figueroa Business Manager
“Helping customers get the most out of their IT Infrastructure.”
Marc Gillet Project Engineer
“Providing quality internal and externals financial support to our customers and accounting support to CSP.”
Katie Steiglitz Accounting Administrator
“Your satisfaction is our #1 priority.”
Heather Moore Project Manager
“Some call me the CEO. I call myself the Cheerleader for an awesome team!”
William B. Riddick Founder & CEO
“CSP is here to assist you with your IT needs.”
Beth Wylie Inside Sales Manager
Thinking ofHiring A New IT Company?
On What Questions You Need To Ask Before Signing Any Agreement.
Have you ever wondered how hackers get through your systems? It’s all because of holes that exist in your systems and you must apply updates to fix these holes.
When They Happen
Microsoft updates happen every Tuesday and, if configured properly, your computer will install them for you. The average person won’t restart their computer and it leaves these updates uninstalled. People do this for days on end, leaving their system vulnerable. These updates are created for a few reasons; hackers already have gone through or Microsoft found the hole before the hackers and other vendors found issues with their software. Whether the update is critical or not, people can still get through your system, via these holes, if not installed.
Making sure you are not skipping out on these updates is crucial to not have any problems with your computer. Since hackers can get into one computer and access entire networks, it’s that much more important to keep your systems updated. Follow these steps to enable automatic updates for the crucial and recommended ones:
Right click the lower left corner and select “Control Panel” (then go to step 2)
Click “Start” and then “Control Panel” (then go to step 2)
Click “System and Security”
From the drop down menu, select “Install updates automatically (recommended)”
Select “Give me recommended updates the same way I receive important updates”
Select “ Give me updates for other Microsoft products when I update Windows”
Not only is it important to update what Microsoft recommends, but your other software needs updates as well. Usually, in the “Help” section of every software you will find a “Check for updates” button. I recommend doing this once a week. You can also check to see if your programs update automatically, in their preference sections.
While you’re at it, don’t forget about your virus and malware definitions. These prevent hackers from entering through your system from other avenues, ones not always related to your operating system.
Computer care can be a daunting task, and it’s not a fun part of your day. It may take up a bit of time, but it has to be done. Give us a call or email us to see how we can take care of your systems for you. We give you the opportunity to stick to your business, not your computer repairs.