Always at your service to provide the highest level of quality support to our customers.
Anthony Firth Client Engineer
“I’m passionate about building and fostering relationships, and finding solutions for success.”
Michael Koenig Client Account Manager
“Enabling IT to become an effective and valuable partner by delivering premier customer service and quality IT solutions achieving business goals.”
Jake Parrott Business Development Manager
“Serving the client through IT solutions is my passion. A happy client is a happy me.”
Jason RichardsonClient Engineer
“Striving to provide friendly and quality service to our customers”
Ted Rorabaugh Client Engineer
“I help clients stabilize and grow their IT infrastructure so they can focus on growing their core business.”
Josh Wilshire Systems Engineer Team Lead
“Providing courteous, quality IT service for our customers.”
Rich Yoest Rapid Response Team Supervisor
“Striving to be your trusted adviser and IT teammate in accomplishing all your business goals”
Brandan Bishop Client Account Manager
“I strive to provide the highest level of quality service to our customers.”
Tommy Williams Sr. Hardware Engineer
“I’m driven by the steadfast belief that technology must serve as a business enabler. This mantra has driven 21
Years of successful partnerships.”
Stephen Riddick VP Sales & Marketing
“CSP doesn’t succeed unless your company succeeds.”
Stephen Allen Inventory Manager
“Through my intuition and genuine concern to help others I have built long-lasting relationships with our customers, co-workers and business partners.”
Scott Forbes VP Support Services
“Every day, I work with clients to help plan the future of their businesses.”
Michael Bowman vCIO
“Your IT problems become our IT solutions.”
Mark McLemore Project Engineer
“Managing internal and external operations to ensure that CSP provides quality and reliable customer service .”
Margie Figueroa Business Manager
“Helping customers get the most out of their IT Infrastructure.”
Marc Gillet Project Engineer
“Providing quality internal and externals financial support to our customers and accounting support to CSP.”
Katie Steiglitz Accounting Administrator
“Your satisfaction is our #1 priority.”
Heather Moore Project Manager
“Some call me the CEO. I call myself the Cheerleader for an awesome team!”
William B. Riddick Founder & CEO
“CSP is here to assist you with your IT needs.”
Beth Wylie Inside Sales Manager
Thinking ofHiring A New IT Company?
On What Questions You Need To Ask Before Signing Any Agreement.
If you are like most attorneys, you have some experience with the cloud. While some lawyers use the cloud for nothing more than a “to-do” list and perhaps a calendar, others have embraced the cloud and have what is considered a virtual law office. What are they doing that you might want to do too?
A Hosted Exchange
Of major concern to law offices is the need for privacy between clients and their lawyers. Accordingly, a hosted exchange, in which your email is part of your website, is a good way to maintain communications among your law office, your client, and other attorneys or experts. With a hosted email exchange, you set the policy as to who can:
Share files; and
Also, with a hosted exchange, it is easy to set up new mailboxes and calendars for new employees. This makes collaboration between client and attorney or attorney to attorney go smoothly. In fact, some firms may set up a special email account for each of their active cases. Of course, email services are also available today in the cloud. Providers such as Google and Microsoft are also available with good security and great ease of use. But cloud-based email may not be right for every legal firm.
Before there was the cloud, there were programs like SharePoint by Microsoft, which allowed for easy collaboration. Today, offices can run programs like MS Office where collaboration in the cloud is built right into the program, making for sharing with authorized other users an easy task. Online collaboration allows anyone who can connect to the internet and holds the proper security authorizations to be able to collaborate no matter where they are.
Phone Service (Voice over Internet Protocol) VoIP
VoIP providers of phone technology can connect to you wherever you are – the office, the car or a courtroom corridor. VoIP is less expensive than landline phone services and more flexible. If you are away on a brief vacation, you can call forward your line to that of your assistant. VoIP service also makes it easier to keep a record of phone activity, both incoming and outgoing, as well as making transcription easier too.
One of the most important issues for lawyers is keeping records and files in archives. Paper files take up too much space and are difficult to work with. Many attorneys store their files in the cloud where they can be retrieved easily and quickly.
Does all the talk about ransomware, viruses and malware have you thinking that your data might be in danger? If you store a backup of your data in the cloud as well as store backup copies of your software in the cloud, you can weather any disaster, from a flood to hacking. All you need to do is reboot your computer, connect to the internet, and you can restore everything straight from the cloud.
Easy collaboration between you and your staff and other attorneys makes for better results for your clients. While the tools outlined above lowers your IT costs, it is a benefit to all who are involved. Using the cloud has you working better, faster, and smarter than ever. Have your legal practice soar by taking to the cloud.