Enabling customers to find the best IT solutions for their business while providing quality customer service.
Natalie Shadeck Client Account Manager
Always at your service to provide the highest level of quality support to our customers.
Anthony Firth Client Engineer
We treat all of our clients like family, so expect nothing but the best.
Tony DiCarlo Systems Engineer
Driven by excellent IT solutions and outstanding customer support.
Anthony Monteverde Systems Engineer
“I’m passionate about building and fostering relationships, and finding solutions for success.”
Michael Koenig Client Account Manager
“Enabling IT to become an effective and valuable partner by delivering premier customer service and quality IT solutions achieving business goals.”
Jake Parrott Business Development Manager
“Serving the client through IT solutions is my passion. A happy client is a happy me.”
Jason RichardsonClient Engineer
“Striving to provide friendly and quality service to our customers”
Ted Rorabaugh Client Engineer
“I help clients stabilize and grow their IT infrastructure so they can focus on growing their core business.”
Josh Wilshire Systems Engineer Team Lead
“Providing courteous, quality IT service for our customers.”
Rich Yoest Rapid Response Team Supervisor
“Striving to be your trusted adviser and IT teammate in accomplishing all your business goals”
Brandan Bishop Client Account Manager
“I strive to provide the highest level of quality service to our customers.”
Tommy Williams Sr. Hardware Engineer
“I’m driven by the steadfast belief that technology must serve as a business enabler. This mantra has driven 21
Years of successful partnerships.”
Stephen Riddick VP Sales & Marketing
“CSP doesn’t succeed unless your company succeeds.”
Stephen Allen Inventory Manager
“Through my intuition and genuine concern to help others I have built long-lasting relationships with our customers, co-workers and business partners.”
Scott Forbes VP Support Services
“Every day, I work with clients to help plan the future of their businesses.”
Michael Bowman vCIO
“Your IT problems become our IT solutions.”
Mark McLemore Project Engineer
“Managing internal and external operations to ensure that CSP provides quality and reliable customer service .”
Margie Figueroa Business Manager
“Helping customers get the most out of their IT Infrastructure.”
Marc Gillet Project Engineer
“Providing quality internal and externals financial support to our customers and accounting support to CSP.”
Katie Steiglitz Accounting Administrator
“Your satisfaction is our #1 priority.”
Heather Moore Project Manager
“Making technologies efficiently work to increase productivity.”
Darryl Richards Client Engineer
“Some call me the CEO. I call myself the Cheerleader for an awesome team!”
William B. Riddick Founder & CEO
“CSP is here to assist you with your IT needs.”
Beth Wylie Inside Sales Manager
Thinking ofHiring A New IT Company?
On What Questions You Need To Ask Before Signing Any Agreement.
That May Be Best for Your Company!
The opportunity to download and install Windows 10 at no charge ended on July 29, 2016. The free download of Windows 10 Home only was offered to users running Windows 7 and Windows 8.1. If you were running Windows XP or Vista, you could upgrade, but you had to pay for the upgrade. Those who are running the Pro Version of 7 or 8.1 can upgrade to the Pro version of Windows 10 free as well. The intent of Microsoft in releasing Windows 10 in the summer of 2015 was to get 200 million downloads and installations so that Window users could enjoy the same interface across PCs, enterprises, and Window smartphones.
If you did not do the upgrade, don’t worry – it may have been a blessing for you. Why? Because there are some significant issues with Windows 10 that may cause you and your company to delay deploying it even further.
Windows 10 Issues
So, why many IT enthusiasts champion the free installation as a bonus for users, other say “not so fast.” What issues stand in your business’ way of jumping to Windows 10? Following are some of the most important issues that you should be made aware of.
Compatibility with Legacy Software
Mike Joseph, an IT engineer says:
“Verify compatibility before upgrading and installing Windows 10, small businesses should first verify that their mission-critical software applications, especially backup software, antivirus and any industry-specific applications, and devices like printers and other peripherals, are compatible with Windows 10. The last thing they want to happen is to upgrade, then uncover compatibility issues that could have been avoided.”
There have been reports that QuickBooks editions sold before 2015 will not work on a Windows 10 operating system. Upgrades to a new version of QuickBooks may be financially punishing to startups and small or medium-sized businesses.
In addition, experts recommend that the business run on at least the 2012 R2 edition of Windows server.
Julian Jacobsen, a well-known IT consultant, remarked:
“Privacy concerns are a major issue that some small business owners may have with Windows 10. If you sign into Windows with your Microsoft account, the operating system will immediately sync your settings and data to Microsoft’s servers. This includes data like your saved mobile, application and Wi-Fi passwords, [as well as] your browser history and favorites.”
So, anyone who signs into your Microsoft account has a backdoor to all your data. Imagine what a disgruntled employee can do with that kind of access.
You take a risk assuming that your employees are familiar with the Windows 10 operating system. This could be a costly assumption.
“Before considering the jump to Windows 10, small business owners should have proper training and coaching in place to make sure that users fully adopt the software [and] utilize it to its maximum potential, with ongoing skill training and problem-solving resources in place, businesses will see increased individual proficiency, which will quickly translate into company-wide productivity.”
Another issue surrounding security is that even with all Windows 10 security settings set to the off position, systems continue to send data to Microsoft – though only Microsoft knows what data it’s getting and has not chosen to share that yet.
CSP, Inc is the trusted choice when it comes to staying ahead of the latest information technology tips, tricks and news. Contact us at (919) 424--2000 or send us an email at firstname.lastname@example.org for more information.