Always at your service to provide the highest level of quality support to our customers.
Anthony Firth Client Engineer
“I’m passionate about building and fostering relationships, and finding solutions for success.”
Michael Koenig Client Account Manager
“Enabling IT to become an effective and valuable partner by delivering premier customer service and quality IT solutions achieving business goals.”
Jake Parrott Business Development Manager
“Serving the client through IT solutions is my passion. A happy client is a happy me.”
Jason RichardsonClient Engineer
“Striving to provide friendly and quality service to our customers”
Ted Rorabaugh Client Engineer
“I help clients stabilize and grow their IT infrastructure so they can focus on growing their core business.”
Josh Wilshire Systems Engineer Team Lead
“Providing courteous, quality IT service for our customers.”
Rich Yoest Rapid Response Team Supervisor
“Striving to be your trusted adviser and IT teammate in accomplishing all your business goals”
Brandan Bishop Client Account Manager
“I strive to provide the highest level of quality service to our customers.”
Tommy Williams Sr. Hardware Engineer
“I’m driven by the steadfast belief that technology must serve as a business enabler. This mantra has driven 21
Years of successful partnerships.”
Stephen Riddick VP Sales & Marketing
“CSP doesn’t succeed unless your company succeeds.”
Stephen Allen Inventory Manager
“Through my intuition and genuine concern to help others I have built long-lasting relationships with our customers, co-workers and business partners.”
Scott Forbes VP Support Services
“Every day, I work with clients to help plan the future of their businesses.”
Michael Bowman vCIO
“Your IT problems become our IT solutions.”
Mark McLemore Project Engineer
“Managing internal and external operations to ensure that CSP provides quality and reliable customer service .”
Margie Figueroa Business Manager
“Helping customers get the most out of their IT Infrastructure.”
Marc Gillet Project Engineer
“Providing quality internal and externals financial support to our customers and accounting support to CSP.”
Katie Steiglitz Accounting Administrator
“Your satisfaction is our #1 priority.”
Heather Moore Project Manager
“Some call me the CEO. I call myself the Cheerleader for an awesome team!”
William B. Riddick Founder & CEO
“CSP is here to assist you with your IT needs.”
Beth Wylie Inside Sales Manager
Thinking ofHiring A New IT Company?
On What Questions You Need To Ask Before Signing Any Agreement.
Outsourcing your IT support may not be something you’ve thought about, but the cost savings and innovative growth they can bring will energize your business.
Today more than ever, business leaders are being pushed to provide speedy access to services and products that may be outside their technical expertise. The rapid change in technology is driving deep specialization in niche markets, often without the broad spectrum of knowledge that’s required.
With looming security challenges and the need for constant innovation, smart business owners and managers are looking outside their organizations to IT Managed Service Providers (MSP). This trend is growing as organizations see a greater need to save money while continuing to drive growth and innovation – goals that can’t be achieved without a focus on IT planning for the future.
A Strategic Focus on Growth and Innovation
Innovation is a term that’s used loosely throughout the business world. What does it mean for small to mid-sized businesses (SMBs)? It can be challenging for them to be leading adopters simply due to the cost of entry.
IT decision-making is vastly different for SMBs than it is for larger enterprises. Leaders of SMBs often have more input into how technology dollars are spent than their larger counterparts. However, it typically takes them longer to implement innovative IT projects. The answer for many is to outsource this task to a managed services provider rather than using in-house techs.
Structured, Reliable Budgeting
The bane of every IT manager is having to go back to a finance team to request additional funds for technology, especially when it can be tough to justify why they need things like additional servers or other peripherals.
Unexpected expenses can siphon funds away from technology upgrades, which potentially makes an organization vulnerable to security issues. If patches are applied late, or not applied as recommended, data breaches can result. This is expensive and damaging to an SMB, leaving them in a defensive position where they must clean up problems instead of proactively working towards improving the status quo.
Relying on an IT Partner provides the peace of mind knowing that an expert is watching over your technology infrastructure. Plus, budgeting is easier because expenses can be budgeted on an annual basis instead of on an emergency basis.
Rock-Solid Business Infrastructure
The speed of your network affects a variety of factors: customer and employee satisfaction, long-term customer retention, and relationships with vendor partners and suppliers. On the flip side, a network that fails, or is unreliable, erodes customer trust, along with significant employee frustration and turnover. This is NOT a great recipe for long-term success.
Partnering with an IT Managed Services Provider improves network uptime, and ensures that emergencies such as power failures or natural disasters won’t be catastrophic for your business.
Quick Access to New Technology
Whether it’s the latest in spam filters, or a new firewall, having a dedicated IT support partner means you’re gaining ready access to software and hardware that will be a great fit for your organization. No longer will you incur technology costs and discover later that a solution is incompatible with your system.
Few in-house IT teams in SMBs have time to research or stay certified in new tools and solutions. Fortunately, when you leverage the power of an IT MSP, you’re gaining the depth-of-bench and group research power of a much larger organization, without the high cost of employment.
Proactive Security and Support
When something goes wrong with your network, you need to know that someone is immediately jumping into action to bring your services and infrastructure back online. While not all failures can be prevented, the good news is that early detection can often help mitigate damage, and ensure that critical data is secure at all times.
These are just a few of the ways that working with a Managed Services Provider like CSP, Inc will save you money, while providing you a significant competitive advantage by using more innovative IT solutions. Find out more by calling us at (919) 424--2000 or sending us an email at: firstname.lastname@example.org