Always at your service to provide the highest level of quality support to our customers.
Anthony Firth Client Engineer
“I’m passionate about building and fostering relationships, and finding solutions for success.”
Michael Koenig Client Account Manager
“Enabling IT to become an effective and valuable partner by delivering premier customer service and quality IT solutions achieving business goals.”
Jake Parrott Business Development Manager
“Serving the client through IT solutions is my passion. A happy client is a happy me.”
Jason RichardsonClient Engineer
“Striving to provide friendly and quality service to our customers”
Ted Rorabaugh Client Engineer
“I help clients stabilize and grow their IT infrastructure so they can focus on growing their core business.”
Josh Wilshire Systems Engineer Team Lead
“Providing courteous, quality IT service for our customers.”
Rich Yoest Rapid Response Team Supervisor
“Striving to be your trusted adviser and IT teammate in accomplishing all your business goals”
Brandan Bishop Client Account Manager
“I strive to provide the highest level of quality service to our customers.”
Tommy Williams Sr. Hardware Engineer
“I’m driven by the steadfast belief that technology must serve as a business enabler. This mantra has driven 21
Years of successful partnerships.”
Stephen Riddick VP Sales & Marketing
“CSP doesn’t succeed unless your company succeeds.”
Stephen Allen Inventory Manager
“Through my intuition and genuine concern to help others I have built long-lasting relationships with our customers, co-workers and business partners.”
Scott Forbes VP Support Services
“Every day, I work with clients to help plan the future of their businesses.”
Michael Bowman vCIO
“Your IT problems become our IT solutions.”
Mark McLemore Project Engineer
“Managing internal and external operations to ensure that CSP provides quality and reliable customer service .”
Margie Figueroa Business Manager
“Helping customers get the most out of their IT Infrastructure.”
Marc Gillet Project Engineer
“Providing quality internal and externals financial support to our customers and accounting support to CSP.”
Katie Steiglitz Accounting Administrator
“Your satisfaction is our #1 priority.”
Heather Moore Project Manager
“Some call me the CEO. I call myself the Cheerleader for an awesome team!”
William B. Riddick Founder & CEO
“CSP is here to assist you with your IT needs.”
Beth Wylie Inside Sales Manager
Thinking ofHiring A New IT Company?
On What Questions You Need To Ask Before Signing Any Agreement.
Not much wrecks your day like losing your computer files. It might be ten years of family photos. It could be the payroll list for your company. It might be the proofs for a manuscript. Documents like these can’t be replaced easily. It can take days of effort to recover or rebuild, and you may never achieve results that even remotely resemble the items you had before. The value of your lost information can’t be determined as simply as that of a broken TV. Your documents are valuable on too many levels. Their protection should function on multiple levels as well.
Physical damage and theft
Have you ever heard this: “We’re sorry we can’t help you right now because our computers are down”? Or, have you ever experienced a power outage that lasted longer than an hour or so? We depend on our computers, don’t we? Our mobile phones have become just as indispensable. Yet things can happen to them. In one way or another, computers and mobile devices can and do get damaged.
One of the ways in which computers and computer files take damage is through simple physical incidents. A cup of coffee gets spilled across a keyboard, a power surge hits your workplace, or an office is burgled and the computers just disappear completely. Computers by themselves have value as stolen goods, and the information stored on them can be even more attractive to thieves. That’s why they usually target computers and not the office couch.
It could be as dramatic as a building fire wiping out your computer, computer files, paper files, and back up storage units like thumb drives and extra hard drives. If everything is stored in one place, there is the potential for everything being lost, all at once.
Software damage and online threats
There are multiple threats in the virtual world as well. Malicious software (malware) can load itself onto your computer. Some of these delete information randomly, while others steal the information and send it to another site that then uses it or sells it. Computer viruses like worms and Trojans can shut down a system for days while professionals try to remove it and recover your files. Sometimes these things never get resolved. You don’t need this kind of stress.
What can you do?
Here are some steps you can take today:
1. Back up your files in a separate storage unit like a secondary hard drive. Make backing up a standard procedure.
2. Keep those paper files updated as well.
3. Have good anti-virus protection and off site back up.
Most people have anti-virus protection on their computers, and others have identity theft protection, but not as many depend on data storage outside of their physical home or office. Off-site data storage gives you access to your files when your computer can’t. Did you forget to save a file? Did you lose your phone? Your business can carry on.
Whether a hard drives crashes, or someone drives away with their laptop on top of their car, the information doesn’t have to be irretrievably lost. You don’t have to rebuild your files from the bottom up while scrambling to meet a deadline with a client. Off-site data storage ensures that you have your data backed up and protected, yet readily accessible at the same time. Down computers won’t help you in the day-to-day world of data and business. Whether it’s company files or family photos, you can rest assured that everything is backed up and away from trouble.