1310 Nowell Road
Raleigh, NC 27607
Summit Hospitality Group was using an old Cisco UC on-premise phone system. It was well over 10-years-old and had reached end-of-life.
Has your business phone system adapted to the changing needs of a hybrid work environment? Are you paying too much to support an old, antiquated system?
If you are frustrated with your current system, you are not alone. Fortunately, though, there is a better way!
CSP recently upgraded Summit Hospitality Group to a hosted 8×8 phone system with stellar results. Specifically, by moving to 8×8, SHG recognized the following benefits:
As the client told us after the deployment, “This was one of the most successful IT projects in our history.”
Here’s the full story:
Before upgrading, Summit Hospitality Group was using an old Cisco UC on-premise phone system. It was well over 10-years-old and had reached end-of-life. That meant that Cisco was no longer providing support or updates for it.
Furthermore, the feature set was limited. The phones were limited to the physical office. The client experienced frequent outages.
Despite all these drawbacks, Summit was paying a lot every month in telco expenses due to this system’s reliance on PRI connections and analog lines. This was in addition to the annual support costs.
Recognizing the need to move to a better-supported and less-expensive business phone solution, Summit Hospitality Group asked CSP, Inc. for help.
We equipped them with a robust UCaaS solution from 8×8, also known as Hosted Voice. This modern, scalable, and user-friendly business phone solution solved each and every one of the problems posed by their outdated on-premise Cisco system. By making the switch, Summit Hospitality Group cut a few hundred dollars in monthly telco expenses.
With our help, Summit Hospitality Group enjoys a superior business phone solution:
Don’t struggle with an obsolete phone system — find the one that fits your needs and expectations. CSP, Inc. will give you the features and flexibility you need in a phone solution, all at a simple monthly rate.
Talk to our team to find the features you’ve been looking for.
Always at your service to provide the highest level of quality support to our customers.
Anthony Firth Client Engineer
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Michael Koenig Client Account Manager
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Raleigh IT Support Company and IT Services Provider | CSP Inc.
1310 Nowell Rd,
Raleigh, NC 27607
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