Always at your service to provide the highest level of quality support to our customers.
Anthony Firth Client Engineer
“I’m passionate about building and fostering relationships, and finding solutions for success.”
Michael Koenig Client Account Manager
“Enabling IT to become an effective and valuable partner by delivering premier customer service and quality IT solutions achieving business goals.”
Jake Parrott Business Development Manager
“Serving the client through IT solutions is my passion. A happy client is a happy me.”
Jason RichardsonClient Engineer
“Striving to provide friendly and quality service to our customers”
Ted Rorabaugh Client Engineer
“I help clients stabilize and grow their IT infrastructure so they can focus on growing their core business.”
Josh Wilshire Systems Engineer Team Lead
“Providing courteous, quality IT service for our customers.”
Rich Yoest Rapid Response Team Supervisor
“Striving to be your trusted adviser and IT teammate in accomplishing all your business goals”
Brandan Bishop Client Account Manager
“I strive to provide the highest level of quality service to our customers.”
Tommy Williams Sr. Hardware Engineer
“I’m driven by the steadfast belief that technology must serve as a business enabler. This mantra has driven 21
Years of successful partnerships.”
Stephen Riddick VP Sales & Marketing
“CSP doesn’t succeed unless your company succeeds.”
Stephen Allen Inventory Manager
“Through my intuition and genuine concern to help others I have built long-lasting relationships with our customers, co-workers and business partners.”
Scott Forbes VP Support Services
“Every day, I work with clients to help plan the future of their businesses.”
Michael Bowman vCIO
“Your IT problems become our IT solutions.”
Mark McLemore Project Engineer
“Managing internal and external operations to ensure that CSP provides quality and reliable customer service .”
Margie Figueroa Business Manager
“Helping customers get the most out of their IT Infrastructure.”
Marc Gillet Project Engineer
“Providing quality internal and externals financial support to our customers and accounting support to CSP.”
Katie Steiglitz Accounting Administrator
“Your satisfaction is our #1 priority.”
Heather Moore Project Manager
“Some call me the CEO. I call myself the Cheerleader for an awesome team!”
William B. Riddick Founder & CEO
“CSP is here to assist you with your IT needs.”
Beth Wylie Inside Sales Manager
Thinking ofHiring A New IT Company?
On What Questions You Need To Ask Before Signing Any Agreement.
Chances are your IT environment has evolved gradually. Over time, issues can emerge; performance problems, inefficiencies, unintended information silos, and security gaps can take form. At times it can be difficult for an organization to clearly see issues that need to be addressed in their technology infrastructure.
Without an objective outside perspective, it is often difficult to know where to invest your limited IT resources. CSP has developed a structured, comprehensive set of Information Technology Assessments to address this problem. Through CSP’s IT Assessment services, your business can hire an expert for a short-term engagement to perform an independent assessment of your various technology implementations.
CSP can provide a comprehensive assessment of your current IT environment to identify strengths and weakness in your computer systems, and offer recommendations for the future. Depending on your priorities, we may focus on areas such as hardware, software, network design, security, storage, and communications. Assessments are based on industry best practices, and we utilize specialized tools and resources not available to most businesses. Techniques include on-site engineering surveys and interviews with key personnel. Upon completion of the assessment, you will receive a comprehensive report detailing our findings and an in-depth, professional consultation to discuss our recommendations.
This comprehensive assessment identifies strengths and weaknesses of your current IT environment. Key focus areas include: business applications, hardware, software, network design, security, communications, storage infrastructure, business continuity, administration, Internet, mobile computing, and life cycle planning.
This assessment provides a comprehensive evaluation of your security posture. It includes reports on network infrastructure vulnerabilities, gaps in policy, and compliance issues. We provide businesses with a clear understanding of their current environment, as well as recommended action plans to improve overall security. Vulnerability Scanning and Penetration Testing of your network is also available.
Server and Storage Consolidation Assessment
Designed for businesses with more than three servers or greater than one terabyte of total storage, this assessment calculates the cost savings of consolidating servers and storage, and virtualizing your environment.
Business Continuity Assessment
This assessment is the first step necessary in developing a strategic Information Technology Business Continuity Plan to be executed in the event of a disaster. The assessment includes a Business Impact Analysis and a Gap Analysis which identifies issues and areas that must be addressed before finalizing the Business Continuity Plan.
IP Telephony (VoIP) ROI Analysis
Designed for businesses with greater than 25 phones, or those with multiple locations, this assessment calculates your current telecom costs and potential savings of migrating to VoIP technology. Also available is a readiness assessment to verify your current network infrastructure’s ability to support a VoIP implementation.
Managed Services ROI Analysis
Designed for businesses with 10 to 1000 users, this assessment calculates your current IT support costs and the potential benefits of a Managed Services agreement.
Wireless Site Survey Analysis
Designed for businesses that want to deploy a new wireless LAN, or to troubleshoot an existing WLAN, this assessment analyzes: wireless access point coverage, signal strength, interference, and signal to noise distribution.
Cisco Professional Services Assessments
As a Cisco Advanced Unified Communications Specialized Partner, CSP is able to facilitate independent assessments provided by Cisco’s Collaborative Professional Services group. Cisco’s Professional Services Assessments can be utilized for either pre-design efforts, or post-implementation validation.
Available Cisco Professional Services Assessments include:
• Routing and switching assessment
• Network device security assessment
• Unified communications readiness assessment
• Unified communication manager assessment
• Unified messaging assessment
• Contact center assessment
• Video service level assessment