Always at your service to provide the highest level of quality support to our customers.
Anthony Firth Client Engineer
“I’m passionate about building and fostering relationships, and finding solutions for success.”
Michael Koenig Client Account Manager
“Enabling IT to become an effective and valuable partner by delivering premier customer service and quality IT solutions achieving business goals.”
Jake Parrott Business Development Manager
“Serving the client through IT solutions is my passion. A happy client is a happy me.”
Jason RichardsonClient Engineer
“Striving to provide friendly and quality service to our customers”
Ted Rorabaugh Client Engineer
“I help clients stabilize and grow their IT infrastructure so they can focus on growing their core business.”
Josh Wilshire Systems Engineer Team Lead
“Providing courteous, quality IT service for our customers.”
Rich Yoest Rapid Response Team Supervisor
“Striving to be your trusted adviser and IT teammate in accomplishing all your business goals”
Brandan Bishop Client Account Manager
“I strive to provide the highest level of quality service to our customers.”
Tommy Williams Sr. Hardware Engineer
“I’m driven by the steadfast belief that technology must serve as a business enabler. This mantra has driven 21
Years of successful partnerships.”
Stephen Riddick VP Sales & Marketing
“CSP doesn’t succeed unless your company succeeds.”
Stephen Allen Inventory Manager
“Through my intuition and genuine concern to help others I have built long-lasting relationships with our customers, co-workers and business partners.”
Scott Forbes VP Support Services
“Every day, I work with clients to help plan the future of their businesses.”
Michael Bowman vCIO
“Your IT problems become our IT solutions.”
Mark McLemore Project Engineer
“Managing internal and external operations to ensure that CSP provides quality and reliable customer service .”
Margie Figueroa Business Manager
“Helping customers get the most out of their IT Infrastructure.”
Marc Gillet Project Engineer
“Providing quality internal and externals financial support to our customers and accounting support to CSP.”
Katie Steiglitz Accounting Administrator
“Your satisfaction is our #1 priority.”
Heather Moore Project Manager
“Some call me the CEO. I call myself the Cheerleader for an awesome team!”
William B. Riddick Founder & CEO
“CSP is here to assist you with your IT needs.”
Beth Wylie Inside Sales Manager
Thinking ofHiring A New IT Company?
On What Questions You Need To Ask Before Signing Any Agreement.
What secrets are we talking about? —And why would your current IT Company be keeping these secrets from you? Read on to learn more:
You’re paying too much for IT support. Unless you have a Service Level Agreement from your IT provider that guarantees unlimited tech support for a fixed, monthly fee, then you’re paying too much for IT support. A reputable company provides an “all-you-can-eat-menu” of specified IT services for a fixed rate.
Off-The-Shelf Anti-Virus Software Programs Won’t Protect You. Many commonly used security programs won’t completely protect you from Internet attacks. Antivirus software only catches the easy-to-detect threats. With the increasing number of zero-day vulnerabilities, along with security holes in vendor applications, your IT security may be at risk. Can your current IT Company tell you exactly how they will protect you from today’s sophisticated Malware and viruses?
The Cyber War Is Heating Up, Our Governments Are At Risk, and Your Business Could Be As Well. Attacks on U.S. Department of Defense computer systems, including the Federal Trade Commission and the Department of the Treasury, have increased over the past five years. And Chinese hackers have infiltrated Canada’s National Research, an organization that presides over some of the country’s most cherished scientific research. If our governments aren’t safe, how can your business be? Your IT provider needs to specify exactly how they plan to keep the cyber criminals out of your network.
Storing data in a public cloud is riskier than you think. Does your current IT company provide secure, private, co-located data centers for your data? Storing your data in a public cloud may be convenient, but this convenience could also jeopardize your data security. Ask your IT provider if they can ensure the security of your data, and retrieval of it in the instance of a data loss, whether it’s from a natural disaster, or a manmade one.
You’re not getting the live, local IT Help Desk support you deserve. How many times have you called tech support and had to leave a message, or felt like you were talking to someone halfway around the world? IT support is a cheap commodity these days, and you “get what you pay for.” Unless your IT Company provides live help-desk support, 24/7, you’re not getting the IT support your business requires.
CSP, Inc won’t keep secrets from you. Plus, we can address all these issues, and others you may have. If you’re looking for the Best IT Service and Support in Raleigh, contact CSP, Inc at: (919) 424--2000 or firstname.lastname@example.org