Always at your service to provide the highest level of quality support to our customers.
Anthony Firth Client Engineer
“I’m passionate about building and fostering relationships, and finding solutions for success.”
Michael Koenig Client Account Manager
“Enabling IT to become an effective and valuable partner by delivering premier customer service and quality IT solutions achieving business goals.”
Jake Parrott Business Development Manager
“Serving the client through IT solutions is my passion. A happy client is a happy me.”
Jason RichardsonClient Engineer
“Striving to provide friendly and quality service to our customers”
Ted Rorabaugh Client Engineer
“I help clients stabilize and grow their IT infrastructure so they can focus on growing their core business.”
Josh Wilshire Systems Engineer Team Lead
“Providing courteous, quality IT service for our customers.”
Rich Yoest Rapid Response Team Supervisor
“Striving to be your trusted adviser and IT teammate in accomplishing all your business goals”
Brandan Bishop Client Account Manager
“I strive to provide the highest level of quality service to our customers.”
Tommy Williams Sr. Hardware Engineer
“I’m driven by the steadfast belief that technology must serve as a business enabler. This mantra has driven 21
Years of successful partnerships.”
Stephen Riddick VP Sales & Marketing
“CSP doesn’t succeed unless your company succeeds.”
Stephen Allen Inventory Manager
“Through my intuition and genuine concern to help others I have built long-lasting relationships with our customers, co-workers and business partners.”
Scott Forbes VP Support Services
“Every day, I work with clients to help plan the future of their businesses.”
Michael Bowman vCIO
“Your IT problems become our IT solutions.”
Mark McLemore Project Engineer
“Managing internal and external operations to ensure that CSP provides quality and reliable customer service .”
Margie Figueroa Business Manager
“Helping customers get the most out of their IT Infrastructure.”
Marc Gillet Project Engineer
“Providing quality internal and externals financial support to our customers and accounting support to CSP.”
Katie Steiglitz Accounting Administrator
“Your satisfaction is our #1 priority.”
Heather Moore Project Manager
“Some call me the CEO. I call myself the Cheerleader for an awesome team!”
William B. Riddick Founder & CEO
“CSP is here to assist you with your IT needs.”
Beth Wylie Inside Sales Manager
Thinking ofHiring A New IT Company?
On What Questions You Need To Ask Before Signing Any Agreement.
Spending Tons of Money Just to Keep Your Technology Working? Switch to Fixed-Cost IT Support – Saving You Time, Money & Hassle!
You depend on technology to get work done – allowing you to communicate with your clients, access important information, and stay productive throughout the day. The problem is, if you’re paying by the hour for IT support, you’re simply spending far too much on your technology. In fact, fixed-cost IT support cuts costs, on average, by up to 60%!
Here are 6 reasons fixed-cost IT support simply makes more sense for your company:
You can budget easier:
Fixed-cost IT support lets you budget easier as you’re paying a predictable, flat-rate monthly fee, regardless of how many times you call for help. This means your technology stays up and running with minimal downtime – at a fraction of the cost.
You get peace of mind:
When you’re tracking and scrutinizing all the hours your IT support company is clocking, you’re not focused on your company. Here’s the thing: you have much better things to do than manage the company that’s managing your technology.
You avoid most issues:
Your IT support company will be proactive in making sure issues don’t occur, instead of simply reacting to issues when they do. This means you’re able to avoid most issues while feeling confident that your technology is in good condition.
You create a valuable partnership:
You want an IT partner who’s working alongside you to help you accomplish goals and objectives while resolving business challenges, but when you’re paying by the hour, you simply have someone who stops by when problems occur.
You can depend on responsiveness:
Instead of worrying that your IT support company won’t answer the phone when you need them, you’ll have a team of IT experts who are dedicated to responding to your needs whenever you call – answering the phone instead of leaving you waiting.
You stay secure against cybercrime
When you’re paying by the hour for support, you’re most likely not getting the kind of network security and data protection you need to stay safe against cybercrime, whereas with fixed-cost IT support, you’re able to rest assured knowing you’re secure.
The cost of paying by the hour far outweighs the benefits you receive. Why not switch to fixed-cost IT support and get the value you truly deserve? Contact us at (919) 424--2000 or send us an email: email@example.com.