Always at your service to provide the highest level of quality support to our customers.
Anthony Firth Client Engineer
“I’m passionate about building and fostering relationships, and finding solutions for success.”
Michael Koenig Client Account Manager
“Enabling IT to become an effective and valuable partner by delivering premier customer service and quality IT solutions achieving business goals.”
Jake Parrott Business Development Manager
“Serving the client through IT solutions is my passion. A happy client is a happy me.”
Jason RichardsonClient Engineer
“Striving to provide friendly and quality service to our customers”
Ted Rorabaugh Client Engineer
“I help clients stabilize and grow their IT infrastructure so they can focus on growing their core business.”
Josh Wilshire Systems Engineer Team Lead
“Providing courteous, quality IT service for our customers.”
Rich Yoest Rapid Response Team Supervisor
“Striving to be your trusted adviser and IT teammate in accomplishing all your business goals”
Brandan Bishop Client Account Manager
“I strive to provide the highest level of quality service to our customers.”
Tommy Williams Sr. Hardware Engineer
“I’m driven by the steadfast belief that technology must serve as a business enabler. This mantra has driven 21
Years of successful partnerships.”
Stephen Riddick VP Sales & Marketing
“CSP doesn’t succeed unless your company succeeds.”
Stephen Allen Inventory Manager
“Through my intuition and genuine concern to help others I have built long-lasting relationships with our customers, co-workers and business partners.”
Scott Forbes VP Support Services
“Every day, I work with clients to help plan the future of their businesses.”
Michael Bowman vCIO
“Your IT problems become our IT solutions.”
Mark McLemore Project Engineer
“Managing internal and external operations to ensure that CSP provides quality and reliable customer service .”
Margie Figueroa Business Manager
“Helping customers get the most out of their IT Infrastructure.”
Marc Gillet Project Engineer
“Providing quality internal and externals financial support to our customers and accounting support to CSP.”
Katie Steiglitz Accounting Administrator
“Your satisfaction is our #1 priority.”
Heather Moore Project Manager
“Some call me the CEO. I call myself the Cheerleader for an awesome team!”
William B. Riddick Founder & CEO
“CSP is here to assist you with your IT needs.”
Beth Wylie Inside Sales Manager
Thinking ofHiring A New IT Company?
On What Questions You Need To Ask Before Signing Any Agreement.
It is an amazing world that we live in; now that we access information anywhere we have Internet. It is even better when we have Wi-Fi access, but is your network secure?
You buy a router from your electronics store and you need to set up a password, on it. You opt-out of having it set up for you and take it home to try yourself. Going through the manufacturers setup screen is easy, but doesn’t always give you the right information. There are three common levels of wireless security: WEP (wired equivalent privacy), WPA/WPA2 – Personal (Wi-Fi Protected Access), WPA/WPA2-Enterprise (used in work environments).
WEP, being the easiest to crack, sends the password through the wireless connection
WPA/WPA2 sends out encrypted signals and uses a security key to connect to the network
WPA /WPA2-Enterprise uses an authentication server that distributes different keys to everyone
*If possible, Microsoft recommends using the WPA2 connection types. *
Choosing, and configuring, the right connection means the difference between a hacker getting into your network, or not, via your wireless signal. Don’t forget to change your password from the factory provided one.
Firmware is the software that your device uses to operate and dictate how it runs. Like all software, it has coding which can make the device vulnerable. Some Internet service providers have reported to consumers that their routers need to be updated, some brands and models more than others. In your advanced settings you should be able to locate the “update firmware” option, some may have an automatic update option. Always keep them up-to-date.
Remote Administration Features
Sounds all high and mighty, doesn’t it? It’s not. Allowing for remote access can be great, if you know how to protect yourself. Allowing someone to connect to your router, without being directly connected to the network, can allow someone to access all of your settings and turn on sharing of all information. Turning off these features will only allow the true administrator to have access to all network settings, and don’t forget to change the administration password. Doing both of these ensures the unit to be locked out from unwanted guests.
Ever go to a coffee shop and connect to their wireless network or hotspots? Hackers use tools, such as Firesheep or AirJack, to sit themselves in the middle of your Internet browsing. This allows people to gather passwords and your information. Don’t worry; there is a solution to this. VPN software can fix your security issues by masking your identity and help you appear somewhere you are not. This doesn’t let those programs touch you, allowing you to roam safe on the Internet, as you should.
Configuring a network isn’t hard, but you have to know all the ins and outs in order to protect yourself. Having a network setup by a professional is key to keeping your home and business information secure! Contact us by phone at (919) 424--2000 or email us at firstname.lastname@example.org. CSP, Inc knows your network needs and how to protect you.