Always at your service to provide the highest level of quality support to our customers.
Anthony Firth Client Engineer
“I’m passionate about building and fostering relationships, and finding solutions for success.”
Michael Koenig Client Account Manager
“Enabling IT to become an effective and valuable partner by delivering premier customer service and quality IT solutions achieving business goals.”
Jake Parrott Business Development Manager
“Serving the client through IT solutions is my passion. A happy client is a happy me.”
Jason RichardsonClient Engineer
“Striving to provide friendly and quality service to our customers”
Ted Rorabaugh Client Engineer
“I help clients stabilize and grow their IT infrastructure so they can focus on growing their core business.”
Josh Wilshire Systems Engineer Team Lead
“Providing courteous, quality IT service for our customers.”
Rich Yoest Rapid Response Team Supervisor
“Striving to be your trusted adviser and IT teammate in accomplishing all your business goals”
Brandan Bishop Client Account Manager
“I strive to provide the highest level of quality service to our customers.”
Tommy Williams Sr. Hardware Engineer
“I’m driven by the steadfast belief that technology must serve as a business enabler. This mantra has driven 21
Years of successful partnerships.”
Stephen Riddick VP Sales & Marketing
“CSP doesn’t succeed unless your company succeeds.”
Stephen Allen Inventory Manager
“Through my intuition and genuine concern to help others I have built long-lasting relationships with our customers, co-workers and business partners.”
Scott Forbes VP Support Services
“Every day, I work with clients to help plan the future of their businesses.”
Michael Bowman vCIO
“Your IT problems become our IT solutions.”
Mark McLemore Project Engineer
“Managing internal and external operations to ensure that CSP provides quality and reliable customer service .”
Margie Figueroa Business Manager
“Helping customers get the most out of their IT Infrastructure.”
Marc Gillet Project Engineer
“Providing quality internal and externals financial support to our customers and accounting support to CSP.”
Katie Steiglitz Accounting Administrator
“Your satisfaction is our #1 priority.”
Heather Moore Project Manager
“Some call me the CEO. I call myself the Cheerleader for an awesome team!”
William B. Riddick Founder & CEO
“CSP is here to assist you with your IT needs.”
Beth Wylie Inside Sales Manager
Thinking ofHiring A New IT Company?
On What Questions You Need To Ask Before Signing Any Agreement.
Your data is quite possibly your business’ most valuable asset. Ensuring that it’s protected against theft, malware, hardware failure, or any other type of IT disaster is critical. Without access to your data, your operations will grind to a halt. And the longer downtime lasts, the more damage the loss of productivity and profits can do to your business.
The best way to protect your data in the event of a disaster scenario is to have a Data Backup and Recovery Plan in place. There are several different ways you can go about securing your data using onsite backups, offsite backups, or a combination of the two. Both onsite and offsite have their own advantages with regards to the recovery process. But the one thing they have in common is the simple fact that unless they are as up to date a possible at the exact moment you need them, they’re all but useless.
Routine data backups are the key component of your recovery plan. At minimum, you should be backing up all of your business’ important data once a day. If you’re relying on a member or members of your team to complete data backups manually, it’s inevitable that occasionally the backup won’t get done. One missed day might not seem like that big a deal, but that equals an entire days work for each of your employees that is now gone forever.
How can you avoid finding yourself in this situation? By automating the backup process. Setting up a daily – or even twice-daily – automatic backup guarantees that at most you might risk losing a few hours of work instead of a full day or week’s worth. Most hosted or cloud-based servers have this option built right into their setup process, and your systems can be programmed to update to onsite servers on whatever schedule you see fit.
Talk to your IT provider about transitioning your data backups from manual to automatic. If disaster recovery is part of your service agreement, your provider will already be keeping an eye on your backups, and can let you know immediately if a backup is missed, or otherwise fails.
Interested in learning more about the data backup solutions we offer? Contact us at firstname.lastname@example.org or (919) 424--2000. We’re the trusted IT experts for businesses in Raleigh.