Enabling customers to find the best IT solutions for their business while providing quality customer service.
Natalie Shadeck Client Account Manager
Always at your service to provide the highest level of quality support to our customers.
Anthony Firth Client Engineer
We treat all of our clients like family, so expect nothing but the best.
Tony DiCarlo Systems Engineer
Driven by excellent IT solutions and outstanding customer support.
Anthony Monteverde Systems Engineer
“I’m passionate about building and fostering relationships, and finding solutions for success.”
Michael Koenig Client Account Manager
“Enabling IT to become an effective and valuable partner by delivering premier customer service and quality IT solutions achieving business goals.”
Jake Parrott Business Development Manager
“Serving the client through IT solutions is my passion. A happy client is a happy me.”
Jason RichardsonClient Engineer
“Striving to provide friendly and quality service to our customers”
Ted Rorabaugh Client Engineer
“I help clients stabilize and grow their IT infrastructure so they can focus on growing their core business.”
Josh Wilshire Systems Engineer Team Lead
“Helping to maintain daily office operations and provide the highest level of customer service is my goal”
AnNette Chavez Administrative Assistant
“Providing courteous, quality IT service for our customers.”
Rich Yoest Rapid Response Team Supervisor
“Striving to be your trusted adviser and IT teammate in accomplishing all your business goals”
Brandan Bishop Client Account Manager
“I strive to provide the highest level of quality service to our customers.”
Tommy Williams Sr. Hardware Engineer
“I’m driven by the steadfast belief that technology must serve as a business enabler. This mantra has driven 21
Years of successful partnerships.”
Stephen Riddick VP Sales & Marketing
“CSP doesn’t succeed unless your company succeeds.”
Stephen Allen Inventory Manager
“Through my intuition and genuine concern to help others I have built long-lasting relationships with our customers, co-workers and business partners.”
Scott Forbes VP Support Services
“Every day, I work with clients to help plan the future of their businesses.”
Michael Bowman vCIO
“Your IT problems become our IT solutions.”
Mark McLemore Project Engineer
“Managing internal and external operations to ensure that CSP provides quality and reliable customer service .”
Margie Figueroa Business Manager
“Helping customers get the most out of their IT Infrastructure.”
Marc Gillet Project Engineer
“Providing quality internal and externals financial support to our customers and accounting support to CSP.”
Katie Steiglitz Accounting Administrator
“Your satisfaction is our #1 priority.”
Heather Moore Project Manager
“Making technologies efficiently work to increase productivity.”
Darryl Richards Client Engineer
“Some call me the CEO. I call myself the Cheerleader for an awesome team!”
William B. Riddick Founder & CEO
“CSP is here to assist you with your IT needs.”
Beth Wylie Inside Sales Manager
Thinking ofHiring A New IT Company?
On What Questions You Need To Ask Before Signing Any Agreement.
Winter’s terrible grip still keeps businesses across the country shut down and struggling to make ends meet.
It seems like winter just won’t end this year! We’ve seen storm after storm hammer down over the last month, and the most recent, Winter Storm Thor, has one of the worst yet. With such a mighty name, it’s no surprise that the impact of this storm has been devastating.
Thor is widespread and has affected several states from California to the East Coast this past weekend. In Lexington, Kentucky, Thor broke a record for snowfall over two days which had been held since January 26 & 27 of 1943. Parts of Kentucky have gotten as much as 20 inches of snow from Thor.
And that’s not the worst:
A plane skidded off a snowy runway at LaGuardia Airport in New York City.
Drivers were stranded in Interstate 65 in Kentucky for upwards of 12 hours on Thursday morning due to conditions.
State of Emergency has been declared in New Jersey, Louisiana, Kentucky, Alabama and Mississippi as well as select areas of West Virginia and Pennsylvania, and 10 deaths have already been reported.
The majority of transit, schools, and Government offices in Washington D.C have been closed.
What does this mean for your business? Have your employees been able to even get to the office with all the ice and snow on the roads? Are your clients’ needs being taken care of?
Too many Raleigh businesses just aren’t prepared to weather storms like Thor. The longer business operations are out of commission because of the weather, the more time and money is wasted, and the more your reputation is damaged.
That’s why CSP, Inc follows a robust Business Continuity Plan to keep our operations running smoothly during the worst of storms, and all our clients turn to us for the same protection.
Employees work remotely accessing work data via cloud technologies.
Automatic communications sent out to clients assuring them they’ll still be taken care of during the storm.
Important files and applications are backed up just in case in-office equipment is damaged.
Email and phones are still running in the cloud even if the power goes out.
Policies for completing operations from home are put in place in case the office is closed for days.
And if you think Winter Storm Thor sounds bad, the next one down the pipe is Winter Storm Ultima. With a name like that, who knows what’s in store for your business? Make sure you’re not stranded by yet again, more ice and snow.
Call CSP, Inc at (919) 424--2000 to book your no-obligation business continuity assessment.