Enabling customers to find the best IT solutions for their business while providing quality customer service.
Natalie Shadeck Client Account Manager
Always at your service to provide the highest level of quality support to our customers.
Anthony Firth Client Engineer
We treat all of our clients like family, so expect nothing but the best.
Tony DiCarlo Systems Engineer
Driven by excellent IT solutions and outstanding customer support.
Anthony Monteverde Systems Engineer
“I’m passionate about building and fostering relationships, and finding solutions for success.”
Michael Koenig Client Account Manager
“Enabling IT to become an effective and valuable partner by delivering premier customer service and quality IT solutions achieving business goals.”
Jake Parrott Business Development Manager
“Serving the client through IT solutions is my passion. A happy client is a happy me.”
Jason RichardsonClient Engineer
“Striving to provide friendly and quality service to our customers”
Ted Rorabaugh Client Engineer
“I help clients stabilize and grow their IT infrastructure so they can focus on growing their core business.”
Josh Wilshire Systems Engineer Team Lead
“Providing courteous, quality IT service for our customers.”
Rich Yoest Rapid Response Team Supervisor
“Striving to be your trusted adviser and IT teammate in accomplishing all your business goals”
Brandan Bishop Client Account Manager
“I strive to provide the highest level of quality service to our customers.”
Tommy Williams Sr. Hardware Engineer
“I’m driven by the steadfast belief that technology must serve as a business enabler. This mantra has driven 21
Years of successful partnerships.”
Stephen Riddick VP Sales & Marketing
“CSP doesn’t succeed unless your company succeeds.”
Stephen Allen Inventory Manager
“Through my intuition and genuine concern to help others I have built long-lasting relationships with our customers, co-workers and business partners.”
Scott Forbes VP Support Services
“Every day, I work with clients to help plan the future of their businesses.”
Michael Bowman vCIO
“Your IT problems become our IT solutions.”
Mark McLemore Project Engineer
“Managing internal and external operations to ensure that CSP provides quality and reliable customer service .”
Margie Figueroa Business Manager
“Helping customers get the most out of their IT Infrastructure.”
Marc Gillet Project Engineer
“Providing quality internal and externals financial support to our customers and accounting support to CSP.”
Katie Steiglitz Accounting Administrator
“Your satisfaction is our #1 priority.”
Heather Moore Project Manager
“Making technologies efficiently work to increase productivity.”
Darryl Richards Client Engineer
“Some call me the CEO. I call myself the Cheerleader for an awesome team!”
William B. Riddick Founder & CEO
“CSP is here to assist you with your IT needs.”
Beth Wylie Inside Sales Manager
Thinking ofHiring A New IT Company?
On What Questions You Need To Ask Before Signing Any Agreement.
Criminals want your company’s financial data, customer lists including credit card information, intellectual property, and anything else they can sell.
Cyber crime is a huge endeavor with severe consequences for organizations that are victimized. Criminals want your company’s financial data, customer lists including credit card information, intellectual property, and anything else they can sell.
Besides the immediate impact on your business’ ability to operate (for example ransomware can shut you down), there are significant costs associated with a data breach. These costs include:
Potential fines from regulatory agencies for failure to protect personal identification data (PI) or personal financial information (for example a credit card number). Some fines have been in million dollar multiples.
The cost of notifying all persons and businesses that had their data breached.
Costs of providing credit monitoring and identity theft protection for all involved.
The potential cost of defending a class action lawsuit against your company for failure to adequately protect sensitive information.
Loss of customers
Loss of business reputation
Inability to attract new customers or clients
Following are Best Practices for securing your computer system and company data.
Best Practices for Computer System Protection
The following list is the Best Practices for keeping your business’ computer system, programs, and data, safe from prying eyes.
Make sure your firewall is on so that intruders cannot access your system from the internet.
Install security software and keep it updated.
Filter all email for computer viruses.
The more popular a program used by your business is, the more appealing it is a target for cyber criminals. Criminals know that many users do not regularly patch their programs against malware infections, so popular programs give them a wider pool for targeting. Make sure that your computer programs are updated as soon as a security patch is released.
Exercise caution when using free 3rd party software claiming they check for software updates. Free software may be bundled with malicious software.
Instruct employees that they should never open emails from unknown senders since they might be a source of infection to your company’s computer system. Attached malware might be anything from a virus to ransomware.
Tell your employees they should check with senders they know if an email has a suspicious attachment. A phone call to the sender can help avoid the consequences of a data breach.
Inform employees they should not open websites they are not familiar with and they should make sure the address bar is the site they want to visit. A random click could take them to a website that is just waiting to download malware onto your company computer system.
Buy your software from a reputable buyer and never use pirated software as it may be infected with malware.
Before using thumb drives and other portable media, scan them with security software to ensure they are virus free.
Computer security may surpass your company’s IT capabilities. Accordingly, consider a computer managed services provider with a strong background in computer security. For more information about managed services and how an MSP can help your company contact CSP, Inc in Raleigh. (919) 424--2000 or contact us by firstname.lastname@example.org.