Always at your service to provide the highest level of quality support to our customers.
Anthony Firth Client Engineer
“I’m passionate about building and fostering relationships, and finding solutions for success.”
Michael Koenig Client Account Manager
“Enabling IT to become an effective and valuable partner by delivering premier customer service and quality IT solutions achieving business goals.”
Jake Parrott Business Development Manager
“Serving the client through IT solutions is my passion. A happy client is a happy me.”
Jason RichardsonClient Engineer
“Striving to provide friendly and quality service to our customers”
Ted Rorabaugh Client Engineer
“I help clients stabilize and grow their IT infrastructure so they can focus on growing their core business.”
Josh Wilshire Systems Engineer Team Lead
“Providing courteous, quality IT service for our customers.”
Rich Yoest Rapid Response Team Supervisor
“Striving to be your trusted adviser and IT teammate in accomplishing all your business goals”
Brandan Bishop Client Account Manager
“I strive to provide the highest level of quality service to our customers.”
Tommy Williams Sr. Hardware Engineer
“I’m driven by the steadfast belief that technology must serve as a business enabler. This mantra has driven 21
Years of successful partnerships.”
Stephen Riddick VP Sales & Marketing
“CSP doesn’t succeed unless your company succeeds.”
Stephen Allen Inventory Manager
“Through my intuition and genuine concern to help others I have built long-lasting relationships with our customers, co-workers and business partners.”
Scott Forbes VP Support Services
“Every day, I work with clients to help plan the future of their businesses.”
Michael Bowman vCIO
“Your IT problems become our IT solutions.”
Mark McLemore Project Engineer
“Managing internal and external operations to ensure that CSP provides quality and reliable customer service .”
Margie Figueroa Business Manager
“Helping customers get the most out of their IT Infrastructure.”
Marc Gillet Project Engineer
“Providing quality internal and externals financial support to our customers and accounting support to CSP.”
Katie Steiglitz Accounting Administrator
“Your satisfaction is our #1 priority.”
Heather Moore Project Manager
“Some call me the CEO. I call myself the Cheerleader for an awesome team!”
William B. Riddick Founder & CEO
“CSP is here to assist you with your IT needs.”
Beth Wylie Inside Sales Manager
Thinking ofHiring A New IT Company?
On What Questions You Need To Ask Before Signing Any Agreement.
I hope everyone has had a fun, safe, and relaxing summer.
Here at CSP, the past few months have been busy. We’ve continued to add new Managed Services customers, new team members, and new processes to provide the best support we can. In between, I am pleased to report that our team members have also been able to stagger some vacations for well-deserved R&R.
The pinnacle of summer for many is the 4th of July. While this holiday is a celebration of our freedom, this summer has also provided too many stark reminders of the ever-growing threats that confront our nation. Specifically, cybercrime is at an all-time high. While a lot of people assume that hackers are attacking governments or large, multi-national corporations, small businesses are a prime target. According to the National Cyber Security Alliance, 20% of all small business are hacked each year. Besides being a headache, there is a significant financial impact to the victims. The same study found that 60% of hacked small businesses go bankrupt within 6 months.
Therefore, in this month’s newsletter our Virtual CIO, Michael Bowman, highlights the Crypto Threat and what you can do to best protect your business. The threat is real, as we have had three customers in the past week be targeted. I would urge everyone to take this threat seriously and educate your users on this reality.
Besides this feature article on security, this newsletter also recaps a recent Lunch N Learn on Hosted Voice, introduces you to a new team member, Carl Hardy, and highlights a local event CSP was proud to help sponsor. We hope you find the content useful and informative.
As always, thanks for all that you do with CSP. We’re honored to be a part of the fabric of this community and serve so many great organizations. Please let me know if there is anything we can do to improve your experience.