Enabling customers to find the best IT solutions for their business while providing quality customer service.
Natalie Shadeck Client Account Manager
Always at your service to provide the highest level of quality support to our customers.
Anthony Firth Client Engineer
We treat all of our clients like family, so expect nothing but the best.
Tony DiCarlo Systems Engineer
Driven by excellent IT solutions and outstanding customer support.
Anthony Monteverde Systems Engineer
“I’m passionate about building and fostering relationships, and finding solutions for success.”
Michael Koenig Client Account Manager
“Enabling IT to become an effective and valuable partner by delivering premier customer service and quality IT solutions achieving business goals.”
Jake Parrott Business Development Manager
“Serving the client through IT solutions is my passion. A happy client is a happy me.”
Jason RichardsonClient Engineer
“Striving to provide friendly and quality service to our customers”
Ted Rorabaugh Client Engineer
“I help clients stabilize and grow their IT infrastructure so they can focus on growing their core business.”
Josh Wilshire Systems Engineer Team Lead
“Helping to maintain daily office operations and provide the highest level of customer service is my goal”
AnNette Chavez Administrative Assistant
“Providing courteous, quality IT service for our customers.”
Rich Yoest Rapid Response Team Supervisor
“Striving to be your trusted adviser and IT teammate in accomplishing all your business goals”
Brandan Bishop Client Account Manager
“I strive to provide the highest level of quality service to our customers.”
Tommy Williams Sr. Hardware Engineer
“I’m driven by the steadfast belief that technology must serve as a business enabler. This mantra has driven 21
Years of successful partnerships.”
Stephen Riddick VP Sales & Marketing
“CSP doesn’t succeed unless your company succeeds.”
Stephen Allen Inventory Manager
“Through my intuition and genuine concern to help others I have built long-lasting relationships with our customers, co-workers and business partners.”
Scott Forbes VP Support Services
“Every day, I work with clients to help plan the future of their businesses.”
Michael Bowman vCIO
“Your IT problems become our IT solutions.”
Mark McLemore Project Engineer
“Managing internal and external operations to ensure that CSP provides quality and reliable customer service .”
Margie Figueroa Business Manager
“Helping customers get the most out of their IT Infrastructure.”
Marc Gillet Project Engineer
“Providing quality internal and externals financial support to our customers and accounting support to CSP.”
Katie Steiglitz Accounting Administrator
“Your satisfaction is our #1 priority.”
Heather Moore Project Manager
“Making technologies efficiently work to increase productivity.”
Darryl Richards Client Engineer
“Some call me the CEO. I call myself the Cheerleader for an awesome team!”
William B. Riddick Founder & CEO
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Thinking ofHiring A New IT Company?
On What Questions You Need To Ask Before Signing Any Agreement.
Yammer is now more integrated than ever, so check out what this business social space has to offer.
If your teams use Microsoft technology at work, there’s also a good chance they use Yammer, a social media app designed specifically for the workplace: Yammer allows employees to network, share posts and content, comment on topics, and answer questions (it looks a little bit like a minimalistic Facebook and a little bit like Office 365, too). Microsoft likes this idea – the company likes it so much, it’s working on several ways to make Yammer more useful, and specifically more connected with SharePoint data. Take a look at the ways that Yammer has recently changed, and what that could mean for your business.
A number of months ago, Yammer received an update that allows for seamless document sharing across all Office 365 applications, which absolutely includes data that you use on SharePoint. Basically, this allows people to easily share files no matter where they are kept when asking questions, explaining a point, or maybe just showing off a little. At any point, you can see the most recent documents you have worked on for quick sharing, but you if you have to go digging for a file, don’t worry about compatibility issues. If it’s on Office 365, you can post it in Yammer.
Office 365 Video is growing as well, and part of that growth is newfound compatibility with Yammer: In short, you can share and play videos from Office 365 or Microsoft Stream on Yammer. That’s in addition to videos from places like YouTube and Vimeo, which Yammer already supported. That may not sound like the biggest change to you, but video sharing was difficult to use on Yammer unless you were part of the marketing team or just wanted to share a joke: Now internal videos, safely encrypted on Office 365, can be watched and shared. This opens the door for Yammer-based work on presentations, interviews, and much more. It also allows for greater control over who can see the video, with authorization controls for private videos. Microsoft suggests that these videos can be used for Q&A, executive messages, product updates, and new product campaigns.
Connectors for Broader App Use
Connectors is an Office 365 feature that makes it possible to use many external (and highly popular) apps within the O365 framework. That makes it easier to utilize popular apps that everyone likes and that make some jobs far easier, from GitHub and Twitter to Trello and Asana (although probably not all at the same time). Anyone on Yammer using Office 365 Groups can choose to “Add or Remove Apps.” Any app that can be added can then be customized for posts in Yammer for updates, specific news stories, or even reports about weekly activity within that app. It’s especially useful for marketing, but it also has a lot to offer for workflow and productivity if used correctly – we don’t suggest piling up too many apps at one time.
Speaking of Microsoft Groups, Yammer has now begun offering something called “dynamic group membership.” Sure that sounds like one of those useless business terms that everyone laughs at, but in O365 it has a particular purpose: It means that groups are formed by rules – as in, “group up everyone working on this spreadsheet” or “group up all the team leaders” based on what kind of filters you use. When people switch projects or move into different positions, all the groups you look at or create are automatically (“dynamically”) updated so that the group continues to have an accurate membership without any manual authorization needed. Hey presto – now you can easily find specific groups of people on Yammer based on parameters you can decide, making communication much easier.
New Mobile Functionality
It’s no surprise that Yammer has received some more apps: It now works on an iPad, Windows or Mac device. That makes it easier to fit into a BYOD workplace or just a more flexible mobile environment.
Future Interface Integration
Microsoft also plans on improving how SharePoint data shows up in Yammer and making other quality of life changes to the interface so it will be more useful to businesses. Basically, it’s a good time to start considering Yammer if you’ve been looking for an online conversation place that’s still safe for work but allows all your employees to communicate and share content easily. For more information on how to use Office 365 effectively and what new tech strategies are worth adopting in Raleigh, contact CSP, Inc today. You can send us a message at email@example.com or give us a call at (919) 424--2000 to learn more about our IT services.