Enabling customers to find the best IT solutions for their business while providing quality customer service.
Natalie Shadeck Client Account Manager
Always at your service to provide the highest level of quality support to our customers.
Anthony Firth Client Engineer
We treat all of our clients like family, so expect nothing but the best.
Tony DiCarlo Systems Engineer
Driven by excellent IT solutions and outstanding customer support.
Anthony Monteverde Systems Engineer
“I’m passionate about building and fostering relationships, and finding solutions for success.”
Michael Koenig Client Account Manager
“Enabling IT to become an effective and valuable partner by delivering premier customer service and quality IT solutions achieving business goals.”
Jake Parrott Business Development Manager
“Serving the client through IT solutions is my passion. A happy client is a happy me.”
Jason RichardsonClient Engineer
“Striving to provide friendly and quality service to our customers”
Ted Rorabaugh Client Engineer
“I help clients stabilize and grow their IT infrastructure so they can focus on growing their core business.”
Josh Wilshire Systems Engineer Team Lead
“Providing courteous, quality IT service for our customers.”
Rich Yoest Rapid Response Team Supervisor
“Striving to be your trusted adviser and IT teammate in accomplishing all your business goals”
Brandan Bishop Client Account Manager
“I strive to provide the highest level of quality service to our customers.”
Tommy Williams Sr. Hardware Engineer
“I’m driven by the steadfast belief that technology must serve as a business enabler. This mantra has driven 21
Years of successful partnerships.”
Stephen Riddick VP Sales & Marketing
“CSP doesn’t succeed unless your company succeeds.”
Stephen Allen Inventory Manager
“Through my intuition and genuine concern to help others I have built long-lasting relationships with our customers, co-workers and business partners.”
Scott Forbes VP Support Services
“Every day, I work with clients to help plan the future of their businesses.”
Michael Bowman vCIO
“Your IT problems become our IT solutions.”
Mark McLemore Project Engineer
“Managing internal and external operations to ensure that CSP provides quality and reliable customer service .”
Margie Figueroa Business Manager
“Helping customers get the most out of their IT Infrastructure.”
Marc Gillet Project Engineer
“Providing quality internal and externals financial support to our customers and accounting support to CSP.”
Katie Steiglitz Accounting Administrator
“Your satisfaction is our #1 priority.”
Heather Moore Project Manager
“Making technologies efficiently work to increase productivity.”
Darryl Richards Client Engineer
“Some call me the CEO. I call myself the Cheerleader for an awesome team!”
William B. Riddick Founder & CEO
“CSP is here to assist you with your IT needs.”
Beth Wylie Inside Sales Manager
Thinking ofHiring A New IT Company?
On What Questions You Need To Ask Before Signing Any Agreement.
Routine data backups are a crucial component of your business’ overall IT infrastructure maintenance process. Your backups are what protects your business in the event of a crisis like a cyber attack, system failure, or power outage. A carefully thought out recovery plan can help your business overcome just about anything life decides to throw at you. But all of the planning goes right out the window if you don’t take the time to thoroughly test it before disaster strikes.
Regular testing of each component of your business’ Data Backup and Recovery Plan is a necessity. Part of the planning process should involve working out a recovery timeline; a realistic evaluation of how long your business can afford to be without access to critical data and applications before the financial damage is more than your business can overcome. Your recovery plan needs to meet this deadline.
The only way to know for sure that your backups are working the way that they should be, and can be accessed quickly to restore your important data is to go through the recovery process. Ideally, your data backups themselves should be monitored on an ongoing basis to make sure they are functioning well, and tested frequently. Your IT provider can remotely test your backups for you as part of your managed services plan.
More than simply making sure that your data is recoverable, and recoverable quickly, it’s important to make sure that your staff knows what to do in the event of an IT disaster. One of the benefits of testing your recovery plan is getting the opportunity to discuss the process with your team, and make sure that each employee knows what role they are expected to play in the process.
Want to find out more about how you can make the most of your business’ data backups? Contact us at email@example.com or (919) 424--2000. We’re the trusted IT experts for businesses in Raleigh.