Enabling customers to find the best IT solutions for their business while providing quality customer service.
Natalie Shadeck Client Account Manager
Always at your service to provide the highest level of quality support to our customers.
Anthony Firth Client Engineer
We treat all of our clients like family, so expect nothing but the best.
Tony DiCarlo Systems Engineer
Driven by excellent IT solutions and outstanding customer support.
Anthony Monteverde Systems Engineer
“I’m passionate about building and fostering relationships, and finding solutions for success.”
Michael Koenig Client Account Manager
“Enabling IT to become an effective and valuable partner by delivering premier customer service and quality IT solutions achieving business goals.”
Jake Parrott Business Development Manager
“Serving the client through IT solutions is my passion. A happy client is a happy me.”
Jason RichardsonClient Engineer
“Striving to provide friendly and quality service to our customers”
Ted Rorabaugh Client Engineer
“I help clients stabilize and grow their IT infrastructure so they can focus on growing their core business.”
Josh Wilshire Systems Engineer Team Lead
“Providing courteous, quality IT service for our customers.”
Rich Yoest Rapid Response Team Supervisor
“Striving to be your trusted adviser and IT teammate in accomplishing all your business goals”
Brandan Bishop Client Account Manager
“I strive to provide the highest level of quality service to our customers.”
Tommy Williams Sr. Hardware Engineer
“I’m driven by the steadfast belief that technology must serve as a business enabler. This mantra has driven 21
Years of successful partnerships.”
Stephen Riddick VP Sales & Marketing
“CSP doesn’t succeed unless your company succeeds.”
Stephen Allen Inventory Manager
“Through my intuition and genuine concern to help others I have built long-lasting relationships with our customers, co-workers and business partners.”
Scott Forbes VP Support Services
“Every day, I work with clients to help plan the future of their businesses.”
Michael Bowman vCIO
“Your IT problems become our IT solutions.”
Mark McLemore Project Engineer
“Managing internal and external operations to ensure that CSP provides quality and reliable customer service .”
Margie Figueroa Business Manager
“Helping customers get the most out of their IT Infrastructure.”
Marc Gillet Project Engineer
“Providing quality internal and externals financial support to our customers and accounting support to CSP.”
Katie Steiglitz Accounting Administrator
“Your satisfaction is our #1 priority.”
Heather Moore Project Manager
“Making technologies efficiently work to increase productivity.”
Darryl Richards Client Engineer
“Some call me the CEO. I call myself the Cheerleader for an awesome team!”
William B. Riddick Founder & CEO
“CSP is here to assist you with your IT needs.”
Beth Wylie Inside Sales Manager
Thinking ofHiring A New IT Company?
On What Questions You Need To Ask Before Signing Any Agreement.
If your business doesn’t have a disaster recovery plan in place and you have no plans to adopt one in the near future, think again.
xfThe statistics are not in your favor. According to the Federal Emergency Management Agency, 75 percent of organizations that fail to implement a business continuity plan are forced to close their doors within three years of a disaster.
The question isn’t will a disaster occur, but when? Disaster recovery plans effectively mitigate risk, and while the task of creating one might seem daunting, it doesn’t need to be. Designing your own disaster recovery plan only requires a small number of steps:
Educate yourself about the various levels of business disasters, which can range from slightly disruptive to completely disastrous:
An important file or email is lost. Can you recover it and within what time frame?
Your server crashes. How fast can you restore it and can you load a virtual system to restore efficiency?
You cannot get to your office due to weather. Can your employees work from home without hassle?
Determine your tolerance level for each type of disaster: This includes how much data your business can afford to lose and how much downtime your business can endure in the event of a critical failure. If your business has low tolerance levels, it will incur higher costs. You need to work with an IT company to put the right technologies and procedures in place to be able to recover in each level of disaster.
Write a detailed plan: Using as many details as possible, develop a plan that describes what would occur in various disaster scenarios. Consider:
What are all of the stages of your recovery process?
How exactly would your network and key applications be affected?
Who will be responsible?
How will your business be affected? What exactly could happen?
Whom among your workforce, clients, partners and vendors, will you need to notify?
While it may seem tiresome and unnecessary, going over these details well in advance is critical to your organization’s success if any of these scenarios actually occur.
Put your plan to the test. Ensure that each aspect of your plan works effectively. Does your backup technology function as it should? How long does it actually take to recover? This last step is absolutely vital as it enables your business to recover in the way that you’ve planned and at the speed you expected.
A disaster recovery plan is vital to your company’s continued growth and success. CSP, Inc will assist you in creating a comprehensive recovery plan to minimize the negative effects that occur following a disaster. To learn more, give us a call at (919) 424--2000 or send us an email: firstname.lastname@example.org.