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As the Coronavirus Pandemic Continues to Leave Businesses Unable to Work in the Office, Virtual Face-to-Face Interaction is More Important Than Ever Before to Stay Connected.

CSP continues to maintain an “all hands on deck” model for handling the ticket volume. However, our average response and resolution times are not currently to our standards. We are diligently working through the ticket load. Meanwhile, we apologize for the service delays you may experience.

With work-from-home becoming the new normal, it’s now important to take a step back and analyze this technology. What is working, what is not?

We will continue to provide comprehensive IT services throughout the pandemic while complying with the spirit of the proclamation orders. We are particularly sensitive to operating in a fashion that prioritizes the safety of both client and CSP staff.

Please see below for additional updates as CSP deals with the COVID-19 pandemic.

The entire CSP team is committed to support you through this crisis.  If you need us, please contact our help desk at 919-424-2060 or service@cspinc.com.  Or, contact your CSP Account Manager.

Please join the CSP, Inc. team in welcoming our newest member, Greg Moore. Greg joins the CSP team as an RRT Client Engineer.   Greg brings extensive customer service and technical troubleshooting experience to our team, having previously worked as a team lead. He currently has an A+ certification, and is in the process of […]

 CSP, Inc. recently celebrated 25 years in business with a chili/soup cook-off. The CSP, Inc. team was excited to recently hold our 4th Annual CSP Chili/Soup Cook-Off, which doubled as an opportunity to celebrate our 25th year in business! This combination birthday and cook-off was a lot of fun. We put our team’s chili and […]

If you’ve decided to outsource your IT services, then you’ll want to know what is covered in your agreement and what each item will cost. To help guide the way, we’ve outlined nine items below that you should have in your Managed IT Services contract.